Illinois Tool Works·1 month ago
1 month ago
Manufacturing Technical Support Specialist
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About this role
Exciting opportunity for a Manufacturing Technical Support Specialist to serve as the first point of contact for customers and distributors, providing technical assistance with equipment issues and spare parts needs. Key responsibilities include troubleshooting equipment faults and supporting customer satisfaction. Ideal for candidates with technical experience and strong customer service skills.
Skills
- mechanical troubleshooting
- electrical troubleshooting
- field service support
- camalot products
- mpm stencil printing devices
- spare parts inventory management
- quality issue logging
- customer relationship management
- problem solving
- technical product information provision
- conflict resolution
- negotiation
- independent work
- product identification
- spare parts recommendation
- on-site service coordination
Company
Illinois Tool Works
Hopkinton, United States of America
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