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Jobs / Customer Onboarding Specialist in India
27 days ago
Airpay·27 days ago
27 days ago

Merchant Onboarding - Executive

Delhi NCR, IndiaFull-timeMid · 2-5 years

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About this role

Job Title: Executive
Job Level: Entry-level
Report to: Manager
Department: Operations
Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)
Location: Gurgaon

Job Summary: We are seeking a dynamic and experienced Executive in our Merchant Onboarding Operations team. The role will play a crucial part in ensuring the smooth and efficient onboarding of merchants onto our platform.

Key Responsibilities:
  • Handling daily & day end reporting.
  • Verify KYC and support merchant onboarding.
  • Verify the leads for data consistency and ensure compliance.
  • Perform backend activities – eSign, bank configurations, etc.
  • Communicate with other departments/teams for pending issues and ensure timely closure

Required Qualifications:
  • A bachelor’s degree in any stream.
  • Disciplined, performance and outcome oriented.
  • Working in cross-functional team, collaborating with peers

Skills and Experience:
  • 2- 5 years of experience in merchant onboarding operations.
  • Strong communication skills (verbal and written)
  • Takes ownership of tasks and drives it to completion.
  • Preferred from Fintech industry.
  • Proficient in working on MS Office applications i.e. Excel, Power point, etc.
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