Mumbai Learning & Development Manager MH 400099

About TajSATS

With a legacy rooted in over 50 years of excellence, TajSATS Air Catering Limited is a joint venture between the Indian Hotels Company Limited (IHCL) and SATS Limited, Singapore. As a proud member of the Tata Group and a market leader in the Indian aviation catering segment, TajSATS is committed to driving innovation, sustainability, and a collaborative work culture.

Careers at TajSATS

From powering world-class international and domestic airlines to catering for elite private charters, TajSATS is a name synonymous with excellence. We are now expanding our reach by venturing into new sectors, including multinational corporations, healthcare, and educational campuses—through our new entity, Nekta Food Solutions Limited, we are creating a world of diverse career opportunities. Join a team where the trusted TajSATS legacy meets the fast-paced innovation of the modern food industry.

Job Objective

To design and drive the organization’s learning and development strategy, ensuring capability building, leadership development, and alignment with business goals.

Essential Job Tasks

• L&D Strategy & Execution 
• Training Needs Analysis & Program Design 
• Leadership Development 
• Stakeholder Management 
• Training Governance & Standardization 
• Team Management & Capability Building 

Areas of Responsibility

• Develop and implement the overall L&D strategy aligned with organizational objectives 
• Lead Training Needs Analysis (TNA) across functions and design structured learning interventions 
• Drive leadership development, succession planning, and capability-building initiatives 
• Establish governance and standardization of training processes across the organization 
• Oversee execution of training programs and ensure quality, consistency, and scalability 
• Monitor training effectiveness through KPIs, analytics, and ROI measurement 
• Partner with senior leadership to align learning initiatives with business priorities 
• Lead and mentor the L&D team, ensuring capability development and performance management 
• Drive adoption of digital learning platforms, LMS, and blended learning approaches 
• Manage external training partners, budgets, and cost optimization 
• Ensure audit readiness and compliance with training standards and documentation 
• Lead CSR initiatives through learning interventions and drive employee participation 

Required Qualifications

• MBA/PGDM in Human Resources (preferred) 
• Bachelor’s degree Hotel Management

Work Experience

• 8–12 years of experience in Learning & Development 
• Proven experience in designing and implementing L&D strategies 
• Strong leadership and stakeholder management skills 
• Experience in managing teams and cross-functional initiatives 
• Proficiency in LMS, digital learning tools, and training analytics 
• Strong understanding of adult learning methodologies and capability-building frameworks 

Languages Needed in Position

Fluency in English, Hindi, and local language preferred

Key Interfaces- External

• External Training Providers 
• Industry Professionals and Experts

Key Interfaces- Internal

• Employees
• Managers and Team Leaders
• Human Resources Department
• Senior Leadership

Behavioural Competencies

Equal Opportunities Employment at TajSATS

At TajSATS, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.