New Business Consultant - Outbound
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What you'll do
- Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
- Achieving key metrics which include average handling time, quality assurance, roster adherence and post-call customer surveys.
What they're looking for
- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role
- Confidence working with numbers and maths
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Proven professional references from previous employers
Nice to have
- Financial Services industry experience is a bonus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Benefits of Weploy:
- Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Hybrid, onsite and work from home opportunities across Sydney
- Above award hourly rates of $33.23 an hour + super
- Progress with some of Australia's leading brands!
Your Next Role:
- Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
- Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
- Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
- As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
- Detailed training programmes in place to get you set up in your role!
- Supportive and bubbly team environments
What you Need:
- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
- Confidence working with numbers and maths
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Proven professional references from previous employers
What is Weploy?
Weploy is an award winning innovator in placing talented individuals into Customer Service roles. We have placed people in some of the biggest and fastest growing businesses across Australia. We match top quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries!
We’re looking for motivated, enthusiastic, customer focused individuals with at least six months phone based experience.
Our roles vary from a couple of months to permanent starting at $33-34 p/hour + super. Please note we do not facilitate part-time hour roles, you must have consistent full-time availability (37.5 per week)
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members!
Company
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