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Jobs / Customer Experience Specialist in Germany
3 months ago
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Foxnspwe·3 months ago
3 months ago

Nike - Front of House Lead

Leipzig, GermanyFull-timeSenior · 6-10 yearsCustomer Experience Specialist

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About this role

Job Advert

We're looking for a Drainage & Subsidence Assistant to join the Auger Team, covering Guildford and the surrounding areas. Our total package is worth £31,884.00 without overtime. 


About Auger 

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers. 


Financials 

  • Starting Salary - £28,089.10 
  • Annual Bonus - approx £2000 - £2500 
  • 5.5% Pension Contribution - approx £1484 


Overtime 

  • Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £33,504.53


Working Hours 

  • 42.5hrs per week, Mon-Fri only & NO on-call work 
  • We pay door-to-door including all driving time 
  • Go straight to your job from home - you don't have to report to a depot or yard first 
  • Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter 


Leave 

  • 22 Days Annual Leave + 8 Bank Hol 
  • AL increases to 25 days within 5 years' service 
  • Enhanced bereavement, sickness and maternity / paternity leave 


Benefits 

  • Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts 
  • 2 company-wide events per year & regular funded socials in your region 
  • A focus on training & progression, working with some of the best engineers in the country 
  • £1000 for successful employee referrals 
  • Access to discounted Mortgage & Insurance Services 

 
What We Provide 

  • All the training & support you'll require to become a qualified Engineer 
  • A choice of our quality uniform range & all PPE 
  • Your own fully equipped vehicle that isn't shared with others 
  • Mobile phone & tablet 
  • Fuel and trade cards so you can stock up when you need 
  • Local storage sites & skips 
  • A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements 


The Role 

  • Assist our experienced Engineers to complete a variety of jobs including repairs, investigations, excavations and reinstatement works 
  • Work effectively with other engineers in our team as required 
  • Learn all aspects of every engineering role at Auger, including how to carry out subsidence investigations
  • Specialise in one area after a year, with the opportunity to progress to Junior Engineer and, with the right development and commitment, a fully qualified Engineer
  • Communicate proactively with our Field Operations Team at HQ 


Preferred Experience 

  • No previous experience is essential – we will provide you with all the training you need 
  • Some experience of groundworks or preferable 


You'll be a great fit for Auger if 

  • You are great at caring for customers 
  • You are confident in finding solutions and overcoming unforeseen challenges 
  • You take pride in the high standard of your work 
  • You are enthusiastic, self-motivated and like to take ownership 
  • You are looking for a stable place to build a long-term career 
  • You have a clear DBS & driving licence 



Our interview process 

  • Stage 1 - Short 15 min phone call with our HR team 
  • Stage 2 - Interview with management via Teams 


For further information please visit our website; 
 

www.auger.co.uk

Company

Foxnspwe
Leipzig, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Foxnspwe's careers site·first seen 22 Jun 2026·last verified 10 Sept 2026·How we source jobs

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