NOC Watch Analyst – Journeyman
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What you'll do
- Provide Tier 3 network engineering and operations support, including network design, implementation, installation, troubleshooting, and optimization across enterprise locations.
- Develop network solutions and deployment documentation.
- Facilitate engineering design activities.
- Research and test new technologies for performance and interoperability.
- Resolve complex network issues independently and collaboratively while supporting network operations and administration activities across multiple sites.
What they're looking for
- Experience providing Tier 3 network engineering and operations support
- Proficiency in network design, implementation, installation, troubleshooting, and optimization
- Ability to develop network solutions and deployment documentation
- Experience facilitating engineering design activities
- Ability to research and test new technologies for performance and interoperability
- Experience resolving complex network issues independently and collaboratively
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Description of Task to be Performed:
Provide Tier 2 network operations support across enterprise locations, including network configuration, troubleshooting, ticket resolution, and root cause analysis for routers, switches, and cryptographic devices. Support network upgrades, installations, technical refreshes, site surveys, and new/enhanced network implementations. Develop network SOPs, implement STIG requirements, and provide technical resolution support for critical network outages. Work independently to resolve complex network problems with limited supervision, including at remote locations.
Company
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