Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that prioritize professional growth and exceptional employee experiences.

Job Overview

We are currently sourcing candidates for a prestigious Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. If you are passionate about the fitness and wellness industry and eager to leverage your language skills, this role offers the perfect platform to build your international career while enjoying one of the most sought-after Norwegian-speaking jobs in Eastern Europe.

Key Responsibilities

• Provide world-class customer support to Norwegian-speaking users of Fitbit fitness and wellness tracking technology.
• Troubleshoot technical issues regarding wearable devices, syncing problems, and application connectivity.
• Educate users on health features, activity tracking, and wellness goals supported by the Fitbit ecosystem.
• Maintain high levels of customer satisfaction through empathetic, professional, and efficient communication.
• Document and report product insights and recurring user feedback to improve the overall wellness user experience.
• Collaborate with international team members to maintain high-quality service standards for the fitness industry.
• Adhere to security and data privacy guidelines while handling sensitive customer health-related information.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Genuine interest in the fitness and wellness industry and modern wearable technology.
• Strong problem-solving skills and a high level of technical aptitude.
• Ability to relocate to Sofia, Bulgaria for this rewarding role.
• Excellent communication skills in English to ensure seamless collaboration with our global office teams.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Access to professional development programs in the fitness and wellness sector.
• And Much More...

Life in Bulgaria

Working in Sofia offers a vibrant lifestyle, combining deep historical roots with a modern, fast-paced metropolitan energy. Bulgaria is renowned for its stunning natural landscapes, ranging from mountain ski resorts to beautiful Black Sea coastlines, ensuring there is something for everyone. Choosing one of our Norwegian-speaking jobs means experiencing the famous Bulgarian hospitality and a rich culinary culture that is increasingly popular across Europe.

Relocating to Bulgaria is a seamless transition with our comprehensive support package. You will find the cost of living in Bulgaria highly attractive, allowing you to enjoy a high quality of life, a bustling nightlife, and a thriving expat community. Discover why so many professionals are choosing Bulgaria for their next career move and join us for this exciting opportunity.

How to Apply

If you are ready to take the next step in your career and apply for the Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria, please submit your updated CV today. We are looking for motivated candidates to join our team and start their journey among the many exciting jobs in Bulgaria today. We look forward to hearing from you.

Warm regards, The Recruitment Team, Mercier Consultancy Group