Spanish Speaking Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment, we take pride in facilitating life-changing career opportunities, specifically for those seeking high-impact Spanish-speaking jobs within the thriving Customer Support Services sector.

Job Overview

We are currently looking for a motivated professional to join our client's team as a Spanish Speaking Support Specialist position in Bulgaria. This role is a unique chance to advance your career in the Customer Support Services industry while enjoying a fully supported relocation to one of Europe's most vibrant emerging business hubs.

Key Responsibilities

• Deliver exceptional customer service via phone, email, and live chat to Spanish-speaking clients.
• Resolve technical and service-related inquiries with accuracy and professional etiquette.
• Maintain high levels of customer satisfaction by providing tailored solutions in the Customer Support Services industry.
• Document all interactions within the CRM system to ensure seamless service continuity.
• Collaborate with international teams to optimize support workflows and process improvements.
• Represent our premium brand by upholding quality standards in every customer interaction.
• Stay updated on product knowledge to provide expert assistance to our global user base.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Proficiency in English to effectively communicate within an international corporate environment.
• Previous experience in the Customer Support Services sector is considered a strong advantage.
• Strong problem-solving skills and a genuine desire to assist customers effectively.
• Valid EU passport (mandatory for administrative compliance in Bulgaria).
• Ability to relocate to Sofia for this on-site opportunity.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation).
• Monthly Performance Bonus linked to your professional achievements.
• A dynamic, international work environment in the heart of Sofia.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria means immersing yourself in a culture that perfectly blends historic charm with modern urban energy. With a pleasant climate, diverse landscapes ranging from rugged mountains to coastal gems, and a welcoming community, Bulgaria offers an incredible quality of life for expatriate professionals.

By accepting this Spanish Speaking Support Specialist position in Bulgaria, you will enjoy a cost of living that allows for a premium lifestyle, excellent local cuisine, and a vibrant social scene. Start your journey in Bulgaria today and discover why so many talented individuals are choosing to grow their careers here.

How to Apply

If you are ready to take the next step in your career and join a leading team in the Customer Support Services sector, we invite you to apply now. Our team at Mercier Consultancy Group is eager to review your application and help you embark on this exciting professional adventure in Sofia.

Best regards,
The Recruitment Team at Mercier Consultancy Group