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Jobs / Customer Service Team Lead in Germany
3 months ago
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Estrel·3 months ago
3 months ago

Oberkellner (m/w/d)

Berlin Estrel Hotel, GermanyMid · 2-5 yearsCustomer Service Team Lead

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Its fun to work in a company where people truly believe in what they're doing!

We're committed to bringing passion and customer focus to the business.

About us:
With 1,125 rooms and suites, four restaurants and three bars, a multifunctional Congress Center and Berlin's most successful live show “Stars in Concert”, the Estrel is Europe's largest hotel, congress and entertainment center. With 1,200 events a year, the Estrel occupies a top position as a congress and event location. A team of 550 employees from 23 nations looks after our national and international guests and customers. The Estrel Tower is currently under construction and will expand the “Estrel World” by the end of 2025.

Our benefits:

  • Familiar working atmosphere in a committed team with a passion for the hotel and catering industry
  • Permanent employment contract
  • 28 days' vacation with an increase depending on length of service
  • Vacation and Christmas bonus
  • Free employee parking space
  • Company pension scheme and capital-forming benefits
  • Family & Friends rate
  • Special conditions for restaurant & bar
  • Subsidy for BVG ticket
  • Subsidy for the Urban Sports Club
  • JobRad - leasing a bicycle for commuting and leisure time
  • Personights - exclusive offers for employees in other hotels
  • Staff restaurant - fresh and inexpensive meals on site
  • Wide range of training and development courses, including the Estrel Academy for career development


Ihre Aufgaben:

  • Organisation, Vorbereitung und Durchführung von Veranstaltungen

  • Führung der zugeteilten Servicemannschaft innerhalb Ihrer Schichten

  • Betreuung von Bankettveranstaltungen und Außer-Haus Caterings

  • Verantwortung für die korrekte Abrechnung und Buchungen im Kassensystem Addipos

  • Verantwortung für die korrekte Arbeitszeiterfassung der Aushilfsmitarbeiter in dem Programm InSitu


Ihr Profil:

  • Abgeschlossene Berufsausbildung im Hotel- oder Restaurantfach

  • Erfahrung in gleicher oder ähnlicher Position

  • Organisationstalent gepaart mit einem souveränen und professionellen Auftreten

  • Gast- und serviceorientierte Persönlichkeit

  • Rasche und sichere Arbeitsweise

If you would like to work in a successfully managed private company where innovation and sustainability are particularly important and you would like to work with highly motivated and unique colleagues, then you have come to the right place. 

Company

Estrel
Berlin Estrel Hotel, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Estrel's careers site·first seen 23 Jun 2026·last verified 8 Sept 2026·How we source jobs

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