Order Management Specialist

We are seeking a detail-oriented Order Management Specialist to ensure accurate and timely order processing within our retail operations team. Key responsibilities include managing customer onboarding, coordinating with internal and external teams, and handling order escalations. Ideal candidates will have experience in order management or customer service and strong systems skills.

Skills

• microsoft dynamics 365
• order management
• order-to-cash process
• customer onboarding
• order processing
• compliance checks
• credit checks
• sharepoint
• excel
• order lifecycle management
• escalation management
• customer service
• invoice generation
• customer returns management
• record retention
• shipping coordination
• packing slip delivery
• customer tax exemption management
• exception management
• order tracking
• order quoting
• order reconciliation
• stakeholder communication
• cross-functional collaboration