Over 55's Housing - Complex Manager

Location: London Islington  – Cope House

Salary: £27,706 - £35,836 per annum

Hours: 36 hours per week

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 

LiveSmart Manager – Housing Management & Resident Services

Do you have excellent customer care skills and an understanding of housing management and safeguarding?

We’re looking for a LiveSmart Manager to provide a professional, resident-focused management service within our Over 55s housing schemes.

As a LiveSmart Manager, you’ll be the first point of contact for residents, helping with a range of tenancy-related housing management matters, while helping to ensure residents feel safe, secure and well cared for in their homes.

 You’ll be responsible for managing access to the building for residents, contractors and visitors, acting as a key-holder and maintaining the security of communal areas and facilities. You’ll also respond to emergencies, identify and escalate safeguarding concerns, and work closely with internal teams to deliver effective services to residents.

 We’re looking for someone who is calm under pressure, well organised, flexible and confident communicating with a wide range of people. You’ll have good IT skills and ideally experience in housing, facilities or building management, with an understanding of tenancy management and safeguarding.

This is a fantastic opportunity to use your skills to make a real difference to residents’ lives while developing your knowledge and experience within the housing sector.

Do you have the skills and experience to make a difference? We’d love to hear from you.

To find out more about this position, please watch the following video Introduction to the LiveSmart Manager role

If this sounds like an opportunity for you then please review the full role profile before applying - LiveSmart Manager

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

To find out more about who we are and what we do, please click here   

Closing Date: Monday 21st September 2026 at midnight.  

Applicants must be able to travel across the region as required.

Although based at Cope House, applicants may need to cover other schemes in the area.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.