People and Culture Manager

Job Description

Primary Responsibilities

• Reporting to the General Manager and you will be responsible for determining the People & Culture strategic and programmatic needs of ibis Kochi City Centre and also support effective implementation and evaluation of strategies, policies and procedures.
• Control and monitor the administration of all People & Culture activities and policies.
• To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of
  • Recruitment & Selection
  • Compensations & Benefits
  • Performance Management System
  • Employee Relations
  • P&C Initiatives
  • Statutory Compliance
• And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees.
• To ensure effective implementation of all People & Culture Systems, Policies and Procedures following local legislation.
• Any matter which may effect the interests of Ibis Kochi City Centre should be brought to the attention of the Management.

People & Culture Planning

• Develop an annual and long-term People & Culture plan that identifies the organizations People & Culture agenda as a component of the organizations overall Strategic Plan.
• Identify People & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Kochi City Centre to ensure maximum productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Operational Management

• Develop and implement effective recruitment and screening system, as per the organizations requirement.
• To ensure the smooth and efficient running of the People & Culture Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
• Establish standard policies and procedures for all the processes in the People & Culture Management.
• To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce.
• Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization. 
• Ensure that all the employees comply with the policies and procedures.
• Maintain and update employee records, legal documents, policies and procedures and other personnel matters.
• Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.
• Ensure to perform the various activities with regard to the personnel:
  • Monitor the staff performance appraisal. 
  • Manpower planning.
  • Recruitment and selection of personnel & Employment procedures.
  • Resignation and dismissal procedures.
  • Make manpower and cost budget for People & Culture Department.
  • Survey research and feedback.
  • Make proposal on competitive salary policy.
  • Develop long term strategies.
• To review the Policies periodically and recommend necessary adjustments to the General Manager, according to current industrial trends and requirements of the Labor Department.
• To ensure that all Job Descriptions, Departmental Operations and Training Manuals are prepared and updated annually.
• Analyze the manpower requirement and recommend selection activities to meet the requirement.
• To ensure that all practices are complete and abreast with legal practices, policies and procedures.
• Review personnel policies, procedures and practices.  Recommend changes, modification or up-dated information to the General Manager.
• Inspect the staff Cafeteria, locker rooms and other facilities on a regular basis to ensure that they are well operated and maintained.
• To implement an effective Manpower Development System, which maximizes potential and satisfies our present and future manpower needs.
• To ensure that all external communication in the form of Recruitment Ads, External Hotel and People & Culture Activities and Internal Communications through Staff Notice Boards, collateral etc portray a professional image in line with the organization’s standards.

Qualifications

Knowledge and Experience

• Master's Degree in Human Resources Management
• Minimum 05-06 years of Human Resources Management experience and at least 01 or 02 years of experience as Human Resources Manager
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times