Clickpost·4 months ago
4 months ago
Performance Marketing Manager
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About this role
Role: Performance Marketing Specialist
Department: Marketing
Location: Bangalore
Type: Fulltime
About ClickPost
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
About the role
We're hiring a Performance Marketing Manager to own paid acquisition across the company.
The work spans three motions, each with a different buyer, sales cycle, and definition of success: our core post-purchase product vertical, our B2B/retail shipping intelligence vertical and new geographies.
You'll set the strategy, run the channels, and own the outcome. The outcome is pipeline and revenue, not MQLs.
This role collaborates closely with product marketing, organic marketing, marketing operations, pre-sales and sales.
What you'll do
- Own paid pipeline and revenue targets across all three motions. Decide budget allocation, channel mix, and quarterly forecasts.
- Run acquisition across Google, Meta, LinkedIn, and YouTube. Test programmatic, Reddit, where the unit economics support it.
- Build the testing roadmap - audiences, creative, offers, landing pages, bidding. Ship, measure, decide.
- Partner with product marketing on positioning, with creative on assets, and with MarkOps on attribution.
- Read the full funnel - from cost metrics to SQLs, pipeline, and CAC
- Track the category, competitor activity, platform changes, what's working in adjacent markets.
- Communicate clearly to leadership with decisions, reasoning and the next move.
What we're looking for
- Five or more years running paid acquisition, with budget ownership. Bonus if you've run campaigns across multiple product lines or segments.
- Hands-on depth in Google, Meta, LinkedIn, and YouTube. Working knowledge of programmatic and Reddit is useful.
Benefits (for full-time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsite
- Company laptop and devices
- Maternity and paternity benefits
Why join ClickPost:
Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.
With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
Company
Clickpost
Bengaluru, India
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