Permit Technician I/II/III- C (EDV)
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What you'll do
- Performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division.
- Utilizes customer service skills, exercises discretion, and incorporates tact and diplomacy to explain basic code requirements and office policies in person, over the phone, and electronically.
- Performs responsible specialized clerical work involving the receipt, review, and processing applications for zoning, building, sewer connection, public works improvements, fire, occupational licensing, and other permits.
- Work involves general office, clerical, and computer work as assigned.
- Has considerable public contact and must exercise discretion, tact, and diplomacy in explaining code requirements and answering questions in person and over the phone.
What they're looking for
- High School Diploma/G.E.D. Certificate and six (6) months of customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts, or related areas; or an equivalent combination of education, training, and experience.
- Must effectively communicate both verbally and in written form, and possess basic computer skills.
- High School Diploma/G.E.D. Certificate and two (2) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience.
- High School Diploma/G.E.D. Certificate and three (3) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Posting End Date - Applications will no longer be accepted starting
09-25-2026Job Summary
Salary:
Permit Technician I: $18.92- $24.12
Permit Technician II: $21.09- $26.90
Permit Technician III: $22.27- $28.40
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Permit Technician I-C: Under the direction of the Customer Service Supervisor, performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizes customer service skills, exercises discretion, and incorporates tact and diplomacy to explain basic code requirements and office policies in person, over the phone, and electronically.
Permit Technician II-C: Performs responsible specialized clerical work involving the receipt, review, and processing applications for zoning, building, sewer connection, public works improvements, fire, occupational licensing, and other permits. Work involves general office, clerical, and computer work as assigned. Has considerable public contact and must exercise discretion, tact, and diplomacy in explaining code requirements and answering questions in person and over the phone. Work is performed under general supervision. Performance is reviewed while in progress and upon completion through observation, discussions, and review of reports.
Minimum Qualifications:
Permit Technician I-C: High School Diploma/G.E.D. Certificate and six (6) months of customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form, and possess basic computer skills.
Permit Technician II-C: High School Diploma/G.E.D. Certificate and two (2) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form, and possess basic computer skills.
Permit Technician III-C: High School Diploma/G.E.D. Certificate and three (3) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form, and possess basic computer skills.
This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Company
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