Prescriber Outreach Team Technician
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What you'll do
- Initiate and manage outbound calls to provider offices for prescription clarifications
- Document communication and outcomes in pharmacy software systems
- Collaborate with pharmacists and internal teams to resolve outstanding prescription issues
- Perform ancillary tasks to support prescription processing
- Uphold HIPAA standards and company policies during all interactions
What they're looking for
- Active pharmacy technician license or certification, as required by state
- Strong communication and organizational skills
- Comfortable using digital tools and pharmacy software systems
- Ability to work both independently and as part of a team
Nice to have
- Previous pharmacy or healthcare communication experience preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Overview:
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.
Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.
We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.
Mission:
Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.
Position Type: Full-Time
Position Schedule: M-F 8:00am - 6:00pm.
Position Overview:
The Prescriber Outreach Pharmacy Technician is responsible for contacting provider offices to clarify prescription information. This role supports safe and accurate medication dispensing by ensuring all necessary details are confirmed and communicated clearly. It requires strong communication skills, attention to detail, and the ability to work within digital pharmacy systems.
Key Responsibilities:
Join the forefront of healthcare excellence, where you'll:
- Initiate and manage outbound calls to provider offices for prescription clarifications
- Document communication and outcomes in pharmacy software systems
- Collaborate with pharmacists and internal teams to resolve outstanding prescription issues
- Perform ancillary tasks to support prescription processing
- Uphold HIPAA standards and company policies during all interactions
Required Qualifications:
- Active pharmacy technician license or certification, as required by state
- Previous pharmacy or healthcare communication experience preferred
- Strong communication and organizational skills
- Comfortable using digital tools and pharmacy software systems
- Ability to work both independently and as part of a team
Work Environment:
This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
Join Us in Making an Impact:
At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.
Benefits/ Perks:
Strive Pharmacy offers a comprehensive benefits package, including:
- Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
- Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
- Paid time off
- Sick time
- FSA and HSA options
- Parental leave
- 401(k) with employer matching
- Life insurance
- Vision and dental insurance
- Veterinary insurance
Culture:
Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.
EEO:
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
Company
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