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Jobs / Customer Service Manager in United States of America
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A3c41b8b71eff8c4·3 days ago
3 days ago

Principal Enterprise Account Director

Americas, United States of AmericaRemoteSenior · 7-10 yearsCustomer Service Manager

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Top 10% of NextRaise users matched against Customer Service Manager roles in United States.

Must-have skills for this role

  • enterprise software sales
  • account management
  • business development
  • sales strategy

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Apply faster with autofill FREEa3c41b8b71eff8c4 uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Drive revenue growth by selling Ivanti solutions directly and through partners in the Southeastern Region area.
  • Develop and execute account strategies to identify and nurture new business opportunities.
  • Act as a trusted advisor, understanding customer IT initiatives and positioning Ivanti's solutions to meet their needs.
  • Facilitate executive-level discussions to strengthen relationships and promote Ivanti technologies.
  • Oversee ongoing account management to enhance customer satisfaction and uncover additional revenue streams.
  • Lead by example in adopting a defined sales process to achieve predictable and repeatable results.

What they're looking for

  • 7-10 years of experience in enterprise software sales with a focus on account management and business development.
  • Proven track record of consistently exceeding sales targets and driving revenue growth.
  • Strong understanding of IT business drivers and the ability to align solutions with client needs.
  • Expertise in developing and executing strategic sales and marketing plans.
  • Exceptional communication and presentation skills, particularly in engaging with C-level executives.
  • Ability to manage the sales process from prospecting to closure with a defined methodology.
  • Bachelor’s Degree in a relevant field or equivalent professional experience.
  • Proficient in leveraging CRM tools and data analytics for pipeline management

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Who We Are:  

Ivanti empowers organisations to manage and secure technology smarter through our AI‑powered Ivanti Neurons platform. We help IT and Security teams reduce complexity, work proactively, and deliver better outcomes at scale for customers around the world.

Ivanti helps organisations work smarter through Autonomous Endpoint Management powered by our AI‑driven Ivanti Neurons platform—delivering better outcomes for our customers by reducing complexity and enabling proactive IT and security operations.

In this role, your work will support Ivanti’s mission to enable Autonomous Endpoint Management and deliver better outcomes for our customers. You’ll contribute to solutions that help IT and Security teams move away from manual, reactive work towards smarter, more proactive operations. Your impact will be tangible—shaping customer experience, improving product capability, and supporting scalable, resilient outcomes. You’ll work as part of a collaborative team where your contribution matters every day.

This is a remote work with frequent travel to Customers and so your position in the US should be within the South East territory.

Are you interested in?

  • Being the Face of Our Elite Clients:
    You’ll manage multi-million-dollar partnerships, engage C-suite stakeholders, and deliver solutions that transform businesses.
  • Driving Real Growth:
    Take charge of expansion strategies, uncover new revenue opportunities, and lead the charge on upselling and cross-selling breakthrough products and services.

Why this role matters:

The Principal Enterprise Account Director - Strategic Accounts (South East) at Ivanti is a key leadership member focused on driving new business growth and customer expansion for the Western Region. This position offers the opportunity to leverage your enterprise software sales expertise to shape IT solutions for leading organizations. Joining Ivanti means becoming part of a diverse, inclusive culture that values collaboration, innovation, and professional development. With competitive compensation and a focus on employee well-being, you’ll be equipped to thrive in a dynamic environment dedicated to elevating Everywhere Work and fighting cyber threats. Ready to make an impact? Join us at Ivanti!

What you’ll do:

  • Drive revenue growth by selling Ivanti solutions directly and through partners in the Southeastern Region area.
  • Develop and execute account strategies to identify and nurture new business opportunities.
  • Act as a trusted advisor, understanding customer IT initiatives and positioning Ivanti's solutions to meet their needs.
  • Facilitate executive-level discussions to strengthen relationships and promote Ivanti technologies.
  • Oversee ongoing account management to enhance customer satisfaction and uncover additional revenue streams.
  • Lead by example in adopting a defined sales process to achieve predictable and repeatable results.

What will you bring:

  • 7-10 years of experience in enterprise software sales with a focus on account management and business development.
  • Proven track record of consistently exceeding sales targets and driving revenue growth.
  • Strong understanding of IT business drivers and the ability to align solutions with client needs.
  • Expertise in developing and executing strategic sales and marketing plans.
  • Exceptional communication and presentation skills, particularly in engaging with C-level executives.
  • Ability to manage the sales process from prospecting to closure with a defined methodology.
  • Bachelor’s Degree in a relevant field or equivalent professional experience.
  • Proficient in leveraging CRM tools and data analytics for pipeline management and

Why Ivanti?

  • Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
  • Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
  • Global, diverse teams: Collaborate with talented people from 23+ countries.
  • Learning & development:  Grow your skills with access to best-in-class learning tools and programs.
  • Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us: 

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. To learn more about Ivanti’s Mission and Core Values

Inclusion at Ivanti:

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

Need adjustments during the process? Reach out to talent@ivanti.com we’re happy to help.

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Company

A3
A3c41b8b71eff8c4
Americas, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from A3c41b8b71eff8c4's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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