Amazon·E-commerce·11 days ago
11 days ago
Program Manager - 12 month FTC, Prime Video Operational Excellence
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What you'll do
- Interpret content license agreements into standardized data entries across internal systems, ensuring accuracy and timeliness for stakeholder teams.
- Manage title schedules and content availability windows, ensuring content goes live on time for customers.
- Own payment setup for content providers and resolve their queries.
- Review Customer contacts to identify defects.
- Drive operational targets, identifying root causes of errors and implementing corrective actions proactively.
- Collaborate with product and automation teams to test, adopt, and provide feedback on new tools that reduce manual processing and improve throughput.
- Develop and maintain process documentation to support knowledge sharing, change management, and onboarding of new team members or content providers.
What they're looking for
- Experience in program or project management
- Experience working in an analytical environment with cross-functional teams
- Speak, write, and read fluently in English
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Nice to have
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience working for Amazon or any Amazon subsidiary or affiliate
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe?
As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people.
We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!
The Prime Video team is looking for a driven and analytical candidate to join our Operational Excellence team as a Program Manager supporting Content Acquisition Managers. In this role, you will be responsible for, among other tasks, translating complex agreements with content providers into standardized metadata, managing vendors, working closely with the content acquisition team and building trustworthy processes to streamline content operations.
The Program Manager should be fluent in English, have strong attention to detail and polished communication skills, and ideally be from a project/program management, finance, accounting, or digital media operations background.
This position is a 12 month FTC contract and will be based in Munich or London, but will work with teams across the globe.
Key job responsibilities
• Interpret content license agreements into standardized data entries across internal systems, ensuring accuracy and timeliness for stakeholder teams.
• Manage title schedules and content availability windows, ensuring content goes live on time for customers.
• Own payment setup for content providers and resolve their queries.
• Review Customer contacts to identify defects.
• Drive operational targets, identifying root causes of errors and implementing corrective actions proactively.
• Collaborate with product and automation teams to test, adopt, and provide feedback on new tools that reduce manual processing and improve throughput.
• Develop and maintain process documentation to support knowledge sharing, change management, and onboarding of new team members or content providers.
A day in the life
This role is equal parts execution and improvement. On any given day, you might be processing a batch of content agreements in the morning and proposing a workflow change in the afternoon. The ideal candidate is someone who finds satisfaction in dependable, accurate delivery, while constantly looking for ways to make things faster, simpler, or more scalable.
About the team
The Prime Video subscription service continues to grow in scope and complexity each year, with content partnerships spanning multiple European territories and hundreds of deals processed annually. Content Acquisition Program Management is the operational backbone that ensures content deals are accurately translated into our systems, payments reach partners on time, and content is available for customers without delay. The team handles daily operations at volume and drives programs to automate and scale deal lifecycle management through AI and tooling innovation. We operate within a culture of operational excellence, continuously raising the bar on accuracy, speed, and efficiency across everything we do.
- Experience working in an analytical environment with cross-functional teams
- Speak, write, and read fluently in English
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working for Amazon or any Amazon subsidiary or affiliate
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people.
We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!
The Prime Video team is looking for a driven and analytical candidate to join our Operational Excellence team as a Program Manager supporting Content Acquisition Managers. In this role, you will be responsible for, among other tasks, translating complex agreements with content providers into standardized metadata, managing vendors, working closely with the content acquisition team and building trustworthy processes to streamline content operations.
The Program Manager should be fluent in English, have strong attention to detail and polished communication skills, and ideally be from a project/program management, finance, accounting, or digital media operations background.
This position is a 12 month FTC contract and will be based in Munich or London, but will work with teams across the globe.
Key job responsibilities
• Interpret content license agreements into standardized data entries across internal systems, ensuring accuracy and timeliness for stakeholder teams.
• Manage title schedules and content availability windows, ensuring content goes live on time for customers.
• Own payment setup for content providers and resolve their queries.
• Review Customer contacts to identify defects.
• Drive operational targets, identifying root causes of errors and implementing corrective actions proactively.
• Collaborate with product and automation teams to test, adopt, and provide feedback on new tools that reduce manual processing and improve throughput.
• Develop and maintain process documentation to support knowledge sharing, change management, and onboarding of new team members or content providers.
A day in the life
This role is equal parts execution and improvement. On any given day, you might be processing a batch of content agreements in the morning and proposing a workflow change in the afternoon. The ideal candidate is someone who finds satisfaction in dependable, accurate delivery, while constantly looking for ways to make things faster, simpler, or more scalable.
About the team
The Prime Video subscription service continues to grow in scope and complexity each year, with content partnerships spanning multiple European territories and hundreds of deals processed annually. Content Acquisition Program Management is the operational backbone that ensures content deals are accurately translated into our systems, payments reach partners on time, and content is available for customers without delay. The team handles daily operations at volume and drives programs to automate and scale deal lifecycle management through AI and tooling innovation. We operate within a culture of operational excellence, continuously raising the bar on accuracy, speed, and efficiency across everything we do.
Basic Qualifications
- Experience in program or project management- Experience working in an analytical environment with cross-functional teams
- Speak, write, and read fluently in English
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience working for Amazon or any Amazon subsidiary or affiliate
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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E-commerce
Company
AmazonE-commerce
Munich, Germany
Company facts come from this company's own listings. We only show what the postings themselves carry.