Reception Agent
Sign up free to see how well your resume matches this role.
What you'll do
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
What they're looking for
- Service focused personality is essential; experience is an asset
- Prior Front Desk or related Hotel Experience
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Nice to have
- experience is an asset
- additional languages are a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Food & Beverage discounts
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Prior Front Desk or related Hotel Experience
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Additional Information
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.