DHL·9 days ago
9 days ago
Regional PUD Manager - BLR
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What you'll do
- Manage regional pick-up and delivery (PUD) operations
- Ensure customer SLA management and on-time delivery management
- Handle revenue assurance and compliance
- Drive process standardization and productivity improvement
- Lead digital adoption and data analysis
- Monitor operational performance and manage KPIs
- Provide team leadership and stakeholder management
- Execute resource planning and route planning and optimization
- Ensure audit compliance, SOP adherence, and safety and security compliance
- Manage customer experience, expense control, and asset accountability
What they're looking for
- first-mile delivery operations management
- customer sla management
- revenue assurance and compliance
- process standardization
- productivity improvement
- digital adoption
- data analysis
- operational performance monitoring
- team leadership
- stakeholder management
- resource planning
- route planning and optimization
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title. Regional PUD Manager. Function. Operations. Reports To. Regional Surface Operations Head. Location. Regional HQ (multi-state coverage). Travel Required. 25% ☐ 50% þ 75% ☐. About DHL Blue...
Skills
- first-mile delivery operations management
- customer sla management
- revenue assurance and compliance
- process standardization
- productivity improvement
- digital adoption
- data analysis
- operational performance monitoring
- team leadership
- stakeholder management
- resource planning
- route planning and optimization
- process improvement
- audit compliance
- sop adherence
- safety and security compliance
- customer experience management
- problem solving
- kpi management
- on-time delivery management
- shipment management
- expense control
- asset accountability
- continuous improvement
- operational efficiency
Company
DHL
Bengaluru, India
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