Regional Service Manager West M&M

We are expanding our team: Lead a regional field service team to deliver technical support and drive business growth for scientific instruments. Oversee service delivery, optimise team performance, and foster strong customer relationships. Ideal for experienced leaders with a background in technical service management and analytical instrumentation.

Skills

• team leadership
• customer service management
• analytical instrument troubleshooting
• service management software
• root cause analysis
• process analyzers
• xrf/oes/process analyzers
• microsoft office
• kpi monitoring
• budget management
• strategic business development
• mentorship
• succession planning
• process improvement
• gmp compliance
• safety standards compliance
• cross-functional team leadership
• conflict management
• strategic thinking
• customer relationship management
• process applications knowledge