Relationship Officer Gold Loan
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What you'll do
- Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
- Support team initiatives, training, and reporting.
- Ensure compliance with banking standards.
- Customer satisfaction
- recovery rate
- compliance adherence
What they're looking for
- Industry: Banking/Financial Services
- Role: Relationship Officer Gold Loan
- Years of experience: 2 to 6
- Communication
- Analytical Thinking
- Customer Orientation
- Banking products
- regulatory norms
- recovery procedures
- MS Office
- CRM tools
- negotiation
Nice to have
- Vehicle
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location:
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.
Primary Responsibilities:
- Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
Additional Responsibilities:
- Support team initiatives, training, and reporting.
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational qualifications preferred
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:
Required Certification/s:
Required Training/s:
Required work experience
- Industry: Banking/Financial Services
- Role: Relationship Officer Gold Loan
- Years of experience: 2 to 6
Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence
Required Competencies: Communication, Analytical Thinking, Customer Orientation
Required Knowledge: Banking products, regulatory norms, recovery procedures
Required Skills: MS Office, CRM tools, negotiation
Required abilities
- Physical: Normal office work
- Other: Problem-solving, multitasking
Work Environment Details: Branch/Field/Operations Office
Specific requirements
- Travel: Yes
- Vehicle: Preferred
- Work Permit: NA
Other details
- Pay Rate:
- Contract Types: Full-time
- Time Constraints: Standard banking hours
- Compliance Related: Adherence to RBI and internal policies
- Union Affiliation:
Company
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