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Jobs / Customer Service Team Lead in United Kingdom
25 days ago
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RA
Restaurant Associates·25 days ago
25 days ago

Retail Team Leader

London, United KingdomTemporaryMid · 2+ years₹1,651/yr · est.Customer Service Team Lead

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Must-have skills for this role

  • catering
  • team management
  • customer service
  • food hygiene

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What you'll do

  • Preparing delicious food to the highest standards
  • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams

What they're looking for

  • Minimum of two years of catering experience
  • Experience managing teams in a similar role
  • Hold a Basic Food Hygiene certificate
  • Excellent communication and organisational skills
  • Ambitious and motivated individual who is always looking to upskill

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Restaurant Associates on a part time basis, contracted to 32 hours per week.

As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.


Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Could you shine as Restaurant Associates's next Catering Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious food to the highest standards
  • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Catering Supervisor will:

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of catering experience
  • Have experience managing teams in a similar role
  • Hold a Basic Food Hygiene certificate
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2808/76424003/52830258/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Company

RA
Restaurant Associates
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Restaurant Associates's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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