Risk Analyst - Strategy & Capabilities
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About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are seeking a Risk Analyst - Strategy & Capabilities as part of the FinTech Risk team in Bangalore! You will work with other data analysts, operations managers, operational risk leads and other leaders to help define, implement, maintain robust processes and best practices across all the financial products at Toast. Understanding of operational quality assurance concepts and practices, critical thinking, and a process centric and data driven mindset is key to success in this role.
A day in the life (Responsibilities)
As Toast is expanding its FinTech Risk business, there are various new products and financial services on the horizon for the organization to support our community. The responsibilities for this role include:
- Operate as a first line of defense on all operational aspects of the business
- Collaborate with cross-functional teams to analyze processes and identify opportunities for streamlining and efficiency improvements.
- Develop and implement risk strategies, methodologies, and best practices to optimize operations.
- Analyzing holistic strategy and coding, Implementing and iterating changes continuously.
- Provide recommendations for process enhancements and workflow automation to minimize errors and increase productivity.
- Maintain effective communication with operational teams, compliance, and management on findings and implementing corrective actions
- Implement industry best practices in process design, monitoring and reporting
What you'll need to thrive (Requirements)
- Any Bachelor's degree in Finance, Business Administration, or a related field.
- 7 to 8 years of experience as a risk analyst
- Proficient expertise in SQL/Python/Snowflake/Excel/G-Suite (basic coding and reporting on SQL mandatory and preferably Python).
- Passionate about building robust and scalable processes and automation.
- Excellent analytical skills with the ability to identify patterns, trends, and discrepancies.
- Detail-oriented mindset with a focus on accuracy and precision.
- Effective communication skills, both verbal and written, with the ability to articulate complex concepts.
- This is a hybrid role with 2 days per week in the Bangalore office.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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