Sales Support Analyst, Branded International

ESSENTIAL JOB FUNCTIONS

• Own and maintain centralized pipeline tracking across all international markets, ensuring consistent documentation, accurate data, and visibility into pipeline progression, risks, delays, and gaps.
• Standardize commercial data collection from in-market managers and partners, ensuring accuracy, completeness, consistency, and timeliness across markets.
• Develop and maintain dashboards, reports, and KPI tracking to support business reviews, decision-making, and ongoing monitoring of market and commercial performance.
• Manage and coordinate demand planning, IMS reporting, P&L organization in partnership with Finance, rebate and trade tracking, and commercial budget processes, including AOP, LE, and monthly forecasts.
• Analyze market and commercial performance data to identify trends, opportunities, risks, and areas requiring attention, and communicate relevant insights to leadership.
• Support the Business Development team with partner meeting materials, pipeline reviews, business reviews, and other commercial analyses.
• Track contract status and key commercial obligations, coordinating with Legal and internal stakeholders to support timely contract execution and consistent commercial standards across markets.
• Serve as a central coordination point between in-market managers, partners, and the U.S. team, establishing consistent communication cadence, reporting formats, and deliverables.
• Maintain direct coordination with partner administration teams on demand, reporting, ordering, pricing, and other commercial processes to ensure information is accurate and actions are completed appropriately.
• Support procure-to-pay activities by submitting and tracking rebate credits and debits and coordinating with relevant internal and external stakeholders.
• Consolidate commercial and P&L information into structured summaries for leadership and support preparation for internal business reviews.
• Identify opportunities to improve commercial processes, data governance, reporting, and cross-market coordination to increase operational efficiency and scalability.
• Take ownership of assigned processes and deliverables, proactively identifying issues and driving resolution across cross-functional teams.
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MINIMUM JOB REQUIREMENTS            

• Bachelor’s degree in business, Finance, Economics, Marketing, Supply Chain, Analytics, or a related field.
• 3+ years of relevant professional experience in sales operations, commercial operations, business analytics, international business, finance, or a related function.
• Experience coordinating cross-functional activities involving multiple markets, internal teams, customers, or external partners.
• Strong organizational and communication (written and verbal) skills, with demonstrated attention to detail and ability to manage multiple priorities.
• Ability to work independently, take ownership of processes, identify issues, and drive timely resolution in a fast-paced, international environment.
• Demonstrated experience managing and analyzing commercial, sales, financial, or market performance data.  Including developing or maintaining reports, dashboards, KPIs, and business performance analyses.
• Strong attention to detail and demonstrated ability to maintain data accuracy, consistency, and completeness.
• Ability to analyze information, identify trends and risks, and communicate findings clearly to business stakeholders.
• Demonstrated ability to work independently, take ownership of processes, and operate effectively in a cross-functional, international environment.

PREFERRED SKILLS AND EXPERIENCES  

• 4–5 years of relevant experience in sales operations, commercial operations, international business, or a related field.
• Experience supporting international or multi-market commercial organizations.
• Experience with demand planning, forecasting, P&L reporting, AOP, LE, trade spend, rebates, or budget management.
• Experience with CRM, ERP, business intelligence, or sales reporting systems.
• Experience supporting contract administration and commercial documentation.
• Experience in a consumer product, pharmaceutical, life sciences, healthcare, or other multinational commercial environments.
• Familiarity with process standardization, data governance, and centralized operating models.

SUPERVISORY RESPONSIBILITIES

• Typical # of direct reports: N/A

Blue Diamond Growers is an Equal Opportunity and E-Verify Employer

​EOE/Minorities/Females/Vet/Disability