Scheduler
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What you'll do
- Provide, maintain and create the rostering/schedule for our Home Care Workers in the Northern Sydney Region, to ensure our clients are properly cared for.
- Efficiently manage and administer client and staff schedules.
- Ensure rounds are set up with consideration to consistency, efficiency and fairness, whilst maintaining care worker contracted hours.
- Actively and cooperatively participate as a member of the centralized support team and provide system and staff administration by maintaining up-to-date data on care worker information.
What they're looking for
- Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call center
- Exceptional time management skills and the ability to manage multiple deadlines
- Demonstrated experience in a similar role with a high level of attention to detail
- You’re a natural problem solver and have outstanding communication and coordination skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Provide, maintain and create the rostering/schedule for our Home Care Workers in the Northern Sydney Region, to ensure our clients are properly cared for.
Please note:
This position is a Casual vacancy with shifts based in our St Leonard's Head Office OR Penrith Office Location
Shifts times varied between Mon - Fri during operating hours 6am - 8pm
Scheduler- what's involved in the role?
The role of Scheduler works to providing scheduling services to all HammondCare Home Care staff.
The Scheduler will efficiently manage and administer client and staff schedules. This will include ensuring rounds are set up with consideration to consistency, efficiency and fairness, whilst maintaining care worker contracted hours.
Actively and cooperatively participate as a member of the centralized support team and provide system and staff administration by maintaining up-to-date data on care worker information.
What do you need to apply?
Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call center
Exceptional time management skills and the ability to manage multiple deadlines
Demonstrated experience in a similar role with a high level of attention to detail
You’re a natural problem solver and have outstanding communication and coordination skills
Culture
HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for.
Benefits - What are we offering in return for your expertise and experience.
Market leading remuneration
Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
Additional training & career development opportunities
Leave benefits – purchased additional annual leave.
Reward and Recognition Program
Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.
Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for all employees
Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung
If you are ready to make a difference with HammondCare, Apply Now!
For any specific queries please contact sgamble@hammond.com.au
All short-listed applicants for these positions will be asked to consent to a criminal record checks and reference checks.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. HammondCare is not responsible for any fees associated with unsolicited resumes
Company
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