Senior Director – Revenue & Partnerships, Premium Experiences
About this role
What You’ll Do: -
Revenue Management: Deliver assigned revenue targets for the cluster by effectively managing client accounts and identifying opportunities for business growth through annual B2B partnerships. Regularly assess revenue metrics and adjust strategies as needed to achieve or exceed targets.
Client Engagement & Relationship Building: Conduct regular meetings and calls with assigned clients and agency representatives to strengthen business relationships. Proactively address client concerns and queries while establishing a structured follow-up and communication plan.
Proactive Client Support: Anticipate potential client needs and inquiries, proactively providing solutions that enhance client satisfaction. Ensure timely responses to client requirements, demonstrating a strong commitment to their success.
Collaboration with Subject Matter Experts: Identify and engage key internal and external subject matter experts (SMEs) to develop a comprehensive understanding of client requirements. Facilitate collaboration between SMEs and clients to deliver solutions that align with business objectives.
Market Awareness & Insights: Stay informed on market trends, campaign developments, industry movements, and the competitive landscape. Share relevant insights with internal teams to support strategic decision-making.
End-to-End Deal Management: Oversee the entire client engagement lifecycle, from initiating commercial discussions through deal execution, in close collaboration with the operations team. Ensure seamless coordination across teams for efficient and successful delivery.
Post-Sales Evaluation: Develop and implement post-sales evaluation processes to gather client feedback and assess overall satisfaction. Collaborate with cross-functional teams to incorporate learnings and drive continuous improvement
Who should apply:-
15–18 years of experience in Business Alliances and B2B Sales, with a strong track record in non-traditional monetization opportunities.
Proven experience in concept or solution selling, with the ability to build compelling strategic narratives that demonstrate business value.
Excellent communication, presentation, and negotiation skills, with a consistent track record of delivering commercial results.
Ability to build and nurture strong, value-based relationships with clients, business partners, and agencies.
An established network within the BFSI, Technology, Automotive, and Travel & Hospitality sectors is essential. Experience and relationships across FMCG, agencies, and other industry categories will be an added advantage.
Prior people management experience, with the ability to lead, coach, and develop high-performing teams toward shared business objectives.
Strong stakeholder management skills with the ability to build consensus and collaborate effectively across multiple cross-functional teams