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Jobs / Customer Service Team Lead in Ireland
10 days ago
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Fmi·10 days ago
10 days ago

Senior Door-to-Door Team Leader/Coach

County Dublin, IrelandFull-timeMid · 5-8 yearsCustomer Service Team Lead

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Top 10% of NextRaise users matched against Customer Service Team Lead roles in Ireland.

Must-have skills for this role

  • door-to-door sales
  • field sales
  • sales coaching
  • team leadership

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What you'll do

  • Achieve your own sales target while improving overall team performance
  • Take ownership of your team’s assigned territory
  • Plan routes and territories to maximise customer contact and conversion
  • Demonstrate best-practice selling, from opening the conversation and handling objections to closing the sale compliantly
  • Maintain high quality standards by ensuring orders are accurate, complete and compliant
  • Coach representatives in the field through daily observation, quick huddles and side-by-side feedback
  • Deliver structured 30-, 60- and 90-day development plans for new team members
  • Hold effective weekly one-to-one meetings with clear, measurable actions
  • Identify performance gaps and provide practical coaching to address them
  • Build a culture based on professionalism, customer value, accountability and solutions
  • Recognise strong performance and celebrate team successes

What they're looking for

  • A proven track record of success in door-to-door sales
  • Consistent experience of achieving or exceeding sales targets
  • Experience leading, coaching or mentoring field sales representatives
  • Strong objection-handling, closing and customer-engagement skills
  • The ability to plan territories and use performance data to improve results
  • A full, clean driving licence and the flexibility to travel daily
  • A driven, resilient and quality-focused approach
  • A coaching mindset, with the ability to give clear feedback, positively challenge others and celebrate success

Nice to have

  • Experience in telecommunications is an advantage, but it is not essential
  • Experience in telecommunications, utilities, solar energy or another subscription-based door-to-door sales environment is desirable but not essential

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Company

Fmi
County Dublin, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Fmi's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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