Senior HR Manager
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What you'll do
- Lead a multidisciplinary team to drive core HR operations, enterprise-wide people programs, and ongoing digital modernisation across HR tech, workforce analytics, and AI automation.
- Own service standards across the employee lifecycle, driving a self-service first model to optimise team workflows, response times, and candidate/employee experience.
- Lead the performance and optimisation of enterprise systems (Dayforce, Acorn, SuccessFactors).
- Build business cases for workflow automation and AI adoption (e.g., Copilot/ChatGPT/Power Automate).
- Direct Power BI workforce analytics to inform executive decisions.
- Design and deliver core programs—including performance management, remuneration frameworks, and strategic workforce planning.
- Serve as the senior escalation point for complex ER matters, providing expert direction on risk, procedural fairness, legislative compliance (Fair Work Act, WHS, psychosocial safety), and P&C policy governance.
- Oversee end-to-end recruitment operations through the TA Lead, ensuring scalable hiring models, optimized Dayforce candidate tracking, and top-tier candidate experience.
- Coach, mentor, and build capability across a team of 5 direct reports, embedding a culture of accountability, technology adoption, and continuous learning.
What they're looking for
- Hands-on experience optimising major HCM platforms
- Deep expertise in HR operations and people systems
- Experience driving process automation and exploring practical AI applications in HR
- Experience with data governance
- Ability to build immediate credibility with senior stakeholders
- Experience in complex ER matters, risk, procedural fairness, legislative compliance (Fair Work Act, WHS, psychosocial safety), and P&C policy governance
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Our client is a prominent, purpose-driven health organisation delivering vital digital services, virtual care, and community support platforms nationally. Capitalising on continuous strategic growth, they are expanding their People & Culture capability and seeking a high-impact, hands-on Senior HR Manager. Serving as the operational engine room of the function, you will lead a multidisciplinary team to drive core HR operations, enterprise-wide people programs, and ongoing digital modernisation across HR tech, workforce analytics, and AI automation.
The Role
This is a true HR leadership and operations role that goes far beyond traditional management. Reporting directly to the Head of People & Culture, you will lead a team spanning business partnering, advisory, talent acquisition, and systems. You will own P&C service delivery across the employee lifecycle, drive enterprise-wide people programs, and lead the continued modernisation of the function through HR tech, workforce analytics, and AI automation.
- P&C Operations & Service Delivery: Own service standards across the employee lifecycle, driving a self-service first model to optimise team workflows, response times, and candidate/employee experience.
- Digital, AI & Analytics Integration: Lead the performance and optimisation of enterprise systems (Dayforce, Acorn, SuccessFactors). Build business cases for workflow automation and AI adoption (e.g., Copilot/ChatGPT/Power Automate) while directing Power BI workforce analytics to inform executive decisions.
- Enterprise People Programs: Directly design and deliver core programs—including performance management, remuneration frameworks, and strategic workforce planning—ensuring alignment with organisational strategy.
- Employee Relations & Escalation: Serve as the senior escalation point for complex ER matters, providing expert direction on risk, procedural fairness, legislative compliance (Fair Work Act, WHS, psychosocial safety), and P&C policy governance.
- Talent Acquisition Leadership: Oversee end-to-end recruitment operations through the TA Lead, ensuring scalable hiring models, optimized Dayforce candidate tracking, and top-tier candidate experience.
- People Leadership: Coach, mentor, and build capability across a team of 5 direct reports, embedding a culture of accountability, technology adoption, and continuous learning.
About You
You are a naturally curious, progressive HR leader who thrives in a fast-paced environment where strategy meets practical execution. You build immediate credibility with senior stakeholders, communicate with transparency, and bring deep expertise in HR operations and people systems. You have hands-on experience optimising major HCM platforms, driving process automation and exploring practical AI applications in HR with appropriate data governance.
If you're interested in hearing more, please reach out to me on cprior@hrpartners.com.au. Alternatively, you can apply directly via the advert.
At Randstad HR Partners, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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Company
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