Senior Manager Business Process Excellence (f/m/d)

Working at Freudenberg: We will wow your world!

Responsibilities:

At Freudenberg Performance Materials (FPM), Business Process Excellence is not a side function - it is a strategic lever. As Senior Manager Business Process Excellence, you will shape how our global organization operates, scales, and innovates. You will lead the transition of administrative activities into Shared Services, strengthen global process governance, and help our business turn transparency, data, and execution discipline into measurable value.

Responsibilities

• Global Process Governance: You create clarity and discipline by owning and continuously evolving our global Business Process Excellence (BPE) portfolio and governance model.

• Shared Services Transformation: You lead the journey of transitioning administrative services into Shared Services Centers, unlocking efficiency, scalability, cost transparency, and service quality at enterprise level.

• Empowered Process Owners: You enable Global Process Owners to succeed by co‑creating clear roadmaps, structuring initiatives, and equipping them with methods, tools, and confidence - turning strategy into execution.

• Measurable Value Creation: You define and track strategic KPIs that make the impact of process excellence tangible - connecting improvement initiatives to business outcomes, not activity.

• Process Innovation at Scale: You accelerate modern process capabilities such as process mining, process intelligence, and digital BPM to increase transparency, insight, and proactive decision‑making.

• Future‑Ready Organization: You identify disruptive trends and emerging technologies early - and translate them into pragmatic pilots, scalable solutions, and step‑change performance improvements.

• Culture & Talent Development: You foster a culture of experimentation, continuous learning, and collaboration — and develop future leaders who can drive change across functions, regions, and hierarchies.

Qualifications:

• You hold a Master’s degree in Business Administration or a related discipline; a PhD is welcome but not required

• You bring proven exposure to Shared Services environments or comparable administrative operating models

• Required expertise includes a deep knowledge of Business Process Management, Lean (Black Belt or Master Black Belt), Six Sigma, and change management

• Several years of experience in business process management, transformation, or operational excellence within a complex organization underpin your expertise

• Strategic thinking comes naturally to you, enabling you to connect process work to enterprise strategy and value

• Your working style is highly self‑driven and well‑structured, marked by resilience, combined with strong ownership and work ethic

• Your decisions are guided by a clear data and insight orientation, leveraging KPIs, process metrics, and evidence

• An excellent command of English (min. C1-level) is essential; proficiency in German is regarded as a strong asset

• You demonstrate a strong understanding of digital transformation in administrative or business processes

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials Holding GmbH