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Jobs / Product Support Specialist in United States of America
1 month ago
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Thermofisher·1 month ago
1 month ago

Senior Product Specialist

Chicago, United States of AmericaFull-timeRemoteSenior · 5-8 yearsProduct Support Specialist

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Must-have skills for this role

  • healthcare sales
  • medical device sales
  • capital equipment sales
  • negotiation skills

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About this role

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Are you an experienced and technical laboratory sales professional who enjoys helping customers achieve their clinical, operational and financial goals? If you are, then this is the role for you! As a Senior Product Specialist-Specialty Diagnostics, you will be responsible for selling diagnostic capital equipment and consumables to our healthcare partners.  In this role, you will partner with our Fisher Healthcare selling team and customers, driving revenue growth within a defined territory for our innovative Specialty Diagnostics portfolio.  This role requires focus on finding new business and rapidly growing our current customer testing needs.

Key Responsibilities: 

  • Deliver an outstanding customer experience passionate about supporting our customers with their laboratory goals
  • Support multiple sales representatives by providing information specific to our diagnostics portfolio, including technical information/presentations, product recommendations for customer applications, and other technical support
  • Prospecting new customers and opportunities in addition to growing our existing customer portfolio
  • Execute the sales cycle and process in a manner that drives results, professional, ethical, persuasive and leads the customer to action
  • Develop, present and implement sales strategies and plans to expand business within assigned territory using Salesforce and other CRM tools for effective customer and business strategy management
  • Continuously improve knowledge of the clinical chemistry, immunoassay and microbiology market, its trends and our competitors
  • Independently make decisions while using available resources to meet customer needs
  • Team oriented - work with a cross-functional team of supplier and internal partners
  • Positively represent Thermo Fisher Scientific at all times throughout customer locations

Minimum Requirements/Qualifications:

  • Minimum of 3+ years of healthcare sales, medical device, or capital equipment sales, preferably in Clinical Diagnostics
  • Bachelor’s degree required, preferably in the sciences, M.S. preferred
  • Excellent interpersonal, collaboration, communication, and negotiation skills
  • Experience in presenting complex information both verbally and written
  • Proven track record of sales performance
  • Must be willing and able to travel ~50% of the time
  • Demonstrate the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

This position has not been approved for Relocation Assistance.

Compensation and Benefits

The salary range estimated for this position based in Illinois is $83,300.00–$111,050.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Company

Thermofisher
Chicago, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermofisher's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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