Senior Property Manager
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What you'll do
- Manage day-to-day operations for a multifamily apartment portfolio.
- Conduct property inspections and address maintenance, safety, service, and turnover needs.
- Ensure lease requirements, company policies, and community standards are followed.
- Serve as a primary contact for resident questions, concerns, and escalated issues.
- Communicate clearly, follow through, and support resident satisfaction and retention.
- Work with maintenance personnel to prioritize work orders, resident requests, and turnovers.
- Coordinate vendors, schedules, supplies, access, and follow-up on work quality.
- Manage rent collections, delinquency follow-up, and resident account questions.
- Maintain accurate leases, notices, resident files, property records, and Rent Manager documentation.
- Provide day-to-day guidance to Assistant Property Managers and property staff.
- Coordinate communication among residents, maintenance, vendors, leasing, and office staff.
What they're looking for
- 5+ years of multifamily property management experience.
- Experience managing multiple properties, communities, or residential locations.
- Knowledge of leasing, collections, resident relations, inspections, maintenance coordination, and turnovers.
- Strong communication, organization, follow-through, customer service, and conflict-resolution skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Opportunity - Senior Property Manager with ES Properties with Cincinnati, OH
Ready to bring your property management experience to a role where you can make a real impact?
ES Properties is seeking a hands-on Senior Property Manager to support resident relationships, property upkeep, collections, documentation, maintenance coordination, and daily operations across a growing multifamily portfolio.
Key Responsibilities:
Property Management
- Manage day-to-day operations for a multifamily apartment portfolio.
- Conduct property inspections and address maintenance, safety, service, and turnover needs.
- Ensure lease requirements, company policies, and community standards are followed.
Resident Relations
- Serve as a primary contact for resident questions, concerns, and escalated issues.
- Communicate clearly, follow through, and support resident satisfaction and retention.
Maintenance & Vendor Coordination
- Work with maintenance personnel to prioritize work orders, resident requests, and turnovers.
- Coordinate vendors, schedules, supplies, access, and follow-up on work quality.
Collections & Administration
- Manage rent collections, delinquency follow-up, and resident account questions.
- Maintain accurate leases, notices, resident files, property records, and Rent Manager documentation.
Team & Daily Coordination
- Provide day-to-day guidance to Assistant Property Managers and property staff.
- Coordinate communication among residents, maintenance, vendors, leasing, and office staff.
Qualifications:
- 5+ years of multifamily property management experience.
- Experience managing multiple properties, communities, or residential locations.
- Knowledge of leasing, collections, resident relations, inspections, maintenance coordination, and turnovers.
- Strong communication, organization, follow-through, customer service, and conflict-resolution skills.
Why Join ES Properties?
- Join a growing Cincinnati organization that values service, teamwork, and accountability.
- Make a visible difference for residents and the properties you manage.
- Work with a supportive, collaborative team.
CARE FOR THE PROPERTIES. SUPPORT THE RESIDENTS. FOLLOW THROUGH.
Apply online today! Employer is EOE/M/F/D/V. No third‑party candidates please.
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Company
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