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Lead and advise on complex network operations and investigations
Coach and mentor Technical Advisors while supporting emergency responses
Role based at the Rongotai depot
This is a full-time position of 40 hours per week.
The remuneration range for this role is $80,369 to $113,462 (including KiwiSaver) depending on skills and experience.
The Opportunity
As a Senior Technical Advisor, you will be a key technical lead within Tiaki Wai's water Network Operations. With an empathic approach you will support operational field crews, liaise with internal teams and customers, and ensure safe, compliant, and effective network operations. You will monitor network performance, investigate complex issues, develop and maintain Standard Operating Procedures (SOPs), and provide expert technical guidance across all three waters networks.
Key Duties
Investigate complex water, wastewater, and stormwater issues and provide solutions
Support planning, prioritisation, and verification of planned and reactive maintenance
Lead incident response and emergency remediation efforts
Develop, review, and maintain SOPs and operational documentation
Coach and mentor Technical Advisors to strengthen team capability
About You
To succeed in this role, you will bring:
Relevant technical, trade, or engineering qualification (or equivalent experience)
A logical mindset to compliment your strong problem-solving, investigative, and analytical skills
Experience in water operations, emergency response, and customer service
Ability to interpret engineering drawings and use maintenance / asset systems
NZ Class 1 driver’s licence and Traffic Management qualification
Benefits
At Tiaki Wai, our purpose extends beyond delivering great water services for the region; we foster a thriving community, support a diverse workforce, and offer supportive development opportunities. We genuinely care about your safety and wellbeing.
Our benefits include:
Flexible working arrangements
Comprehensive wellbeing programme, including one paid wellbeing day annually
Formal and informal professional development opportunities
5 weeks annual leave accrual will be available following 2 years of continual service
For a full list of our employee benefits click here.
About us
Tiaki Wai is a council-owned organisation responsible for managing the delivery of drinking water, wastewater, and stormwater services across Hutt Valley, Porirua, and Wellington.
We manage public-owned extensive water infrastructure and oversee the delivery of safe and reliable services for our communities. We focus on long-term investment, asset management, maintenance, and delivering major infrastructure projects that support public health, environmental protection, and regional growth.
Water is a precious taonga. At Tiaki Wai, we put care into every drop and are guided by our values of Integrity, Care, and Leadership. We work directly with water consumers and in partnership with councils and mana whenua to deliver better water outcomes for current and future generations.
Applications close: Tuesday 8th October 2026
How to apply
To view a copy of the position description: click here
To apply for the role, click on the ‘apply’ button or visit the Tiaki Wai Careers site, if you are a Tiaki Wai employee please apply using your work email.
For further information, email: JoinUs@tiakiwai.co.nz
Applicants for safety sensitive roles will be required to undergo drug and alcohol testing prior to commencing employment with Tiaki Wai. You must also be legally entitled to work long-term in New Zealand or eligible to obtain a working visa.
