DHL·6 days ago
6 days ago
Senior Territory Service Representative (NNP)
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What you'll do
- Execute pickup and delivery operations
- Perform route planning
- Manage proof of delivery
- Handle customer relationships
- Reconcile cash on delivery
- Handle shipments securely
- Use mobile scanners and digital applications
- Comply with standard operating procedures and safety regulations
- Operate vehicles safely
- Mentor team members and provide coaching
- Drive process improvement and maintain operational documentation
What they're looking for
- pickup and delivery operations
- route planning
- proof of delivery management
- customer relationship management
- cash on delivery reconciliation
- shipment handling
- mobile scanner usage
- digital application usage
- standard operating procedures compliance
- vehicle operation
- safety compliance
Nice to have
- team mentoring
- coaching
- process improvement
- operational documentation
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title. Senior Territory Service Representative – Operations. Function. Operations. Reports To. Inbound Shift In-charge / Outbound Shift In-charge (as applicable). Location. Branch / Service Cen...
Skills
- pickup and delivery operations
- route planning
- proof of delivery management
- customer relationship management
- cash on delivery reconciliation
- shipment handling
- mobile scanner usage
- digital application usage
- standard operating procedures compliance
- vehicle operation
- safety compliance
- team mentoring
- coaching
- process improvement
- operational documentation
- customer service
- problem solving
- teamwork
- knowledge sharing
- basic computer skills
Company
DHL
SURAT, India
Company facts come from this company's own listings. We only show what the postings themselves carry.