4 days ago

Senior Territory Service Representative - YWD

Pune, IndiaMid · 5-8 yearsTerritory Sales Manager

What you'll do

Execute pickup and delivery operations
Perform route planning and optimization
Manage proof of delivery and shipment documentation
Handle cash on delivery and shipment handling
Maintain customer relationships and provide customer service
Utilize mobile scanners and digital applications
Ensure compliance with standard operating procedures and safety regulations
Operate vehicles safely
Mentor and coach team members
Drive process improvement and operational excellence
Resolve customer complaints and solve problems
Collaborate through teamwork and knowledge sharing

What they're looking for

pickup and delivery operations
route planning
proof of delivery management
cash on delivery handling
shipment handling
customer relationship management
mobile scanner usage
digital application usage
shipment documentation
standard operating procedures compliance
vehicle operation
safety compliance

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Title. Senior Territory Service Representative – Operations. Function. Operations. Reports To. Inbound Shift In-charge / Outbound Shift In-charge (as applicable). Location. Branch / Service Cen...

Skills

pickup and delivery operations
route planning
proof of delivery management
cash on delivery handling
shipment handling
customer relationship management
mobile scanner usage
digital application usage
shipment documentation
standard operating procedures compliance
vehicle operation
safety compliance
team mentoring
coaching
process improvement
operational excellence
customer service
complaint resolution
teamwork
knowledge sharing
problem solving
results orientation
time management

Company

DHL

Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.