Service Coordinator/Floater
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About this role
About ABC Legal Services:
ABC Legal Services is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
We are seeking a detail-oriented Service Coordinator/Floater to support service request tracking and case coordination across our legal services team, based in our Mergers & Acquisitions (M&A) office in New York City.
Key Responsibilities
- Provide flexible, cross-functional support across service coordination, tracking, and administrative tasks as workload demands
- Review and enter new service requests, performing data entry of legal case information (index no., plaintiff, court, etc.) and assigning service of process work, including requests submitted via our client portal (training provided)
- Coordinate, track, and prioritize service requests and assignments for distribution
- Communicate with clients, employees, process servers, courts, and other parties regarding status; acknowledge receipt of documents and client-specific requests via email
- Monitor and verify deadlines, following up on outstanding assignments
- Review documents and legal filings for accuracy and completeness, extracting relevant information to create job orders
- Prepare and file documents in courts; travel to NYC courthouses as required for in-person filings, courtesy copies, and document retrieval
- Provide mobile notary services as needed
- Print, coordinate, and prepare documents for distribution
- Perform follow-up tasks as directed by clients (paralegals and attorneys)
- Maintain organized, accurate records within our system
- Handle high volumes of data entry and manage multiple priorities in a fast-paced, deadline-driven environment
Qualifications
- Experience in a legal setting a plus; familiarity with legal terminology and documents (summons and complaints, subpoenas, citations, affidavits, petitions, etc.)
- Data entry experience
- Bachelor's degree from an accredited college
- Notary Public preferred
- Knowledge of court procedures, legal documents, and/or the legal industry highly preferred
- Excellent communication skills, positive attitude, and desire to learn
- Extremely detail-oriented with ability to multi-task and prioritize
- Advanced experience with Microsoft Office (Word, Excel, Outlook); tech-savvy
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Pay Range: $20.00 to $25.00 depending on experience
Schedule: Full-time Onsite Monday-Friday 8am-5pm
Location: New York City
Company
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