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Jobs / Customer Service Manager in India
16 days ago
Merck KGaA·16 days ago
16 days ago

Service Delivery Manager

Bengaluru, IndiaFull-timeSenior · 5-10 yearsCustomer Service Manager

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Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • itil
  • service level management
  • erp systems
  • service management

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What you'll do

  • Ensure the effective implementation of service level management for ERP services
  • Focus on compliance, security, and service performance

What they're looking for

  • Extensive experience in IT service management
  • Strong understanding of ITIL and related systems

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are expanding our team: As a Service Delivery Manager, you will ensure the effective implementation of service level management for ERP services, focusing on compliance, security, and service performance. Ideal candidates bring extensive experience in IT service management and a strong understanding of ITIL and related systems.

Skills

  • sap sd
  • sap sales & distribution
  • sap

Company

Merck KGaA
Bengaluru, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Merck KGaA·first seen 5 Sept 2026·last verified 8 Sept 2026·How we source jobs

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