Shift Building Operator - Building Engineer (Laundry & Controls)

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

The Shift Building Operator - Building Engineer (Laundry & Controls) reports to the Director, Engineering & Facility Operations and is responsible for the safe, efficient, and reliable operation, maintenance, troubleshooting, and repair of all commercial laundry equipment and associated systems throughout the resort. This role ensures the continuous operation of laundry production equipment, supporting hotel operations through effective preventative maintenance, rapid response to equipment failures, and collaboration with Engineering and Laundry teams. The Shift Building Operator works closely with colleagues across the resort to maintain the highest standards of safety, reliability, efficiency, and guest service.

Key Responsbilities

Laundry Equipment Operations & Maintenance

• Operate, inspect, maintain, troubleshoot, and repair all commercial laundry equipment and associated systems.
• Monitor and maintain industrial washers, dryers, ironers, folders, spreaders, valet equipment, dry-cleaning equipment, and related peripheral machinery.
  • Peripheral equipment includes Steam Systems, Hot water reclaim devices, air compressors, lint screening devices, Programmable Logic Computers, Variable Frequency Drives and Starting Equipment.
• Perform preventative maintenance on laundry equipment in accordance with established schedules and manufacturer recommendations.
• Diagnose mechanical, electrical, pneumatic, hydraulic, and steam-related equipment failures and implement corrective actions promptly.
• Respond quickly to equipment breakdowns to minimize downtime and operational disruption.
• Report major maintenance and equipment issues to the Lead Shift Building Operator and Director/Assistant Director, Engineering & Facility Operations.
• Ensure all maintenance activities are performed safely and in accordance with manufacturer specifications and applicable regulations.

Building Systems Support

• Support the operation and maintenance of building systems as required, including mechanical, plumbing, HVAC, electrical, pneumatic and utility systems associated with laundry operations.
• Monitor utility consumption, steam supply, water systems, chemical dispensing equipment, and compressed air systems serving the laundry facility.
• Conduct routine inspections of laundry facilities, mechanical rooms, and equipment areas.
• Work collaboratively with other Shift Building Operators to ensure the smooth operation of the resort's infrastructure and support systems.
• Assist with troubleshooting and repairs of related building systems when operational needs require.

Preventative & Corrective Maintenance

• Execute planned preventative maintenance programs for laundry equipment and associated systems.
• Innovate and create additional preventative maintenance activities in response to the hotels back of house operation.
• Complete assigned work orders accurately and within established timelines.
• Maintain detailed records of inspections, maintenance activities, repairs, equipment performance, and parts usage.
• Assist in equipment upgrades, refurbishment projects, and operational improvement initiatives.
• Maintain tools, equipment, and workspaces in a clean, safe, and organized condition.
• Recommend equipment improvements and maintenance strategies to improve reliability and efficiency.

Laundry Operations Support

• Coordinate closely with Laundry Operations to ensure equipment availability and production efficiency.
• Support daily laundry processing requirements through proactive maintenance planning.
• Minimize operational interruptions while carrying out maintenance activities.
• Assist with equipment commissioning, testing, and operational start-up procedures.
• Provide technical guidance and support to Laundry colleagues when required.
• Maintain a professional appearance and provide exceptional customer service to guests and colleagues.

Health, Safety & Compliance

• Follow all health, safety, environmental, and engineering policies and procedures.
• Adhere to Lockout/Tagout procedures and safe work practices.
• Handle and work safely around chemicals, steam systems, moving machinery, and laundry processing equipment.
• Participate in emergency preparedness programs and operational response procedures.
• Identify hazards and implement corrective actions to maintain a safe work environment.
• Ensure compliance with all local regulations, safety standards, and applicable codes.
• Support a culture of safety, accountability, and operational excellence.

Energy Management & Sustainability

• Support Accor and Fairmont sustainability objectives and environmental initiatives.
• Monitor laundry equipment performance and utility consumption.
• Identify opportunities to reduce water, steam, electrical, and chemical usage.
• Assist with energy efficiency initiatives and resource conservation programs.
• Support preventative maintenance strategies that maximize equipment lifecycle and reliability.
• Contribute to cost control initiatives through effective maintenance and equipment management.

Cross-Department Collaboration

• Work closely with Housekeeping, Laundry Operations, Front Office, Security, Food & Beverage, Spa, Golf, and other departments to support operational requirements.
• Coordinate maintenance activities with external contractors, equipment suppliers, and service providers.
• Participate in departmental meetings, training programs, and technical development initiatives.
• Support fellow Engineering team members and provide assistance across disciplines when required.
• Contribute to continuous improvement initiatives within the Engineering department.
• Deliver exceptional service to both internal and external customers.

Qualifications

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• Minimum three (3) years of experience as a Laundry Mechanic in a full-size industrial, hotel, resort, healthcare, institutional, or commercial laundry operation.
• Demonstrated experience maintaining and repairing industrial washers, dryers, ironers, folders, spreaders, valet systems, and dry-cleaning equipment.
• Experience troubleshooting mechanical, electrical, steam, pneumatic, and hydraulic systems.
• Experience working with preventative maintenance programs and computerized work order systems.
• Experience responding to emergency equipment failures and production downtime events.
• Knowledge of Ellis, Weir, Passat, Challenger, and Kannegiesser equipment is considered an asset.

Education

• High school diploma or equivalent.
• Recognized Trades Certificate, Technical Diploma, or equivalent industrial maintenance training considered an asset.
• Additional certifications in Mechanical Maintenance, Electrical Systems, Industrial Equipment Maintenance, HVAC, Plumbing, Controls or related disciplines are advantageous.

Competencies, Knowledge & Skills

• Strong knowledge of commercial and industrial laundry equipment and associated utility systems.
• Ability to troubleshoot and repair:
• Industrial washers and dryers
• Ironers, folders, spreaders, and finishing equipment
• Dry-cleaning and valet equipment
• Electrical motors and controls
• Contactors, relays, sensors, and switches
• Steam systems and condensate return systems
• Pneumatic and hydraulic components
• Pumps, valves, belts, bearings, chains, and drive systems
• Air compressors
• Variable frequency Drives
• Starters
• Hydraulic Presses
• Relays, capacitors, and common sensors used in control systems
• Ability to read and interpret electrical schematics, mechanical drawings, and equipment manuals.
• Skilled in the use of electrical and mechanical testing equipment.
• Skilled in the knowledge of Analog vs. Digital control systems
• Understanding of Lockout/Tagout procedures and industrial safety standards.
• Working knowledge of building systems including HVAC, plumbing, and electrical systems.
• Strong troubleshooting, problem-solving, and organizational skills.
• Ability to follow and understand written and verbal instructions.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.

Personal Attributes, Cultures & Values

• Calm and composed under pressure, particularly during system failures and emergency situations.
• Detail-oriented with a strong commitment to quality and operational excellence.
• Reliable, disciplined, and proactive.
• Team-oriented with a collaborative mindset.
• Adaptable and able to thrive in a fast-paced hospitality environment.
• Committed to continuous learning and professional development.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.

Circumstances

• Ability to work rotating shifts, weekends, public holidays, and overtime as required.
• Must be available to respond to after-hours emergency calls when necessary.
• Ability to work in laundry facilities, mechanical rooms, confined spaces, and varying temperature environments, including hot and humid conditions.
• Physically capable of lifting, carrying, pushing, and pulling maintenance equipment, tools, and parts safely.
• Ability to stand, walk, bend, reach, climb ladders, and perform physically demanding tasks for extended periods.
• Ability to safely work around steam systems, electrical equipment, moving machinery, chemical dispensing systems, and laundry processing equipment.
• Ability to work safely in a fast-paced hospitality environment while maintaining high service standards.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.