Social Value & Community Manager (12-month FTC Maternity Cover)

Hill Group are currently hiring for a Social Value & Community Manager on a 12-month FTC. This position is for our Eastern region to cover projects across Essex & Hertfordshire, as well as some cover for the Southern region in Surrey.

The Social Value & Community Manager leads on the delivery of social value and community engagement across multiple regional projects. Acting as a key connection between Hill, clients, residents, and community partners, this role ensures projects meet and exceed social value KPIs while maintaining a positive experience for local communities.

You’ll develop delivery plans, manage data collection, support bids, and lead resident communications—helping to embed Hill’s Social Value strategy at project level and strengthen our reputation for building better places.

General responsibilities:

• Build strong relationships with clients, local partners, residents, and internal teams

• Maintain a consistent and professional presence as the first point of contact for residents

• Represent Hill at external meetings and forums relating to social value and community engagement

• Encourage supply chain partners to contribute to social value outcomes and monitor their performance

• Promote Hill’s values and behaviours in all interactions with the public and stakeholders

• Treat community and resident relationships as a valuable part of Hill’s long-term success

• Ensure project teams are briefed on key issues and resident matters

• Contribute to improving Hill’s community engagement strategy by sharing insights, challenges and opportunities

• Help ensure all communications are inclusive, accessible and aligned with Hill’s tone of voice

• Attend relevant training and contribute to internal knowledge sharing

Technical duties:

• Deliver regional social value and community programmes aligned with project and group-level KPIs

• Develop project delivery plans, including timelines, partner engagement and reporting milestones

• Design and implement community initiatives that leave a meaningful and lasting legacy

• Collect, manage, and report real-time data, images and stories using tools like Impact Reporting, Social Value Portal & HACT Social Value Insight

• Prepare monthly, quarterly and annual reports for clients and internal stakeholders

• Liaise with the Bid and Development teams to supply case studies, examples of best practice, and bid input

• Ensure S.106 and local authority obligations are delivered effectively and on time

• Organise and chair community meetings, events, and resident briefings, including outside of standard hours where needed

• Respond to resident concerns and queries quickly and empathetically, working with project teams to minimise disruption

• Log all resident correspondence on our internal platform, Clixifix ensuring all communication is kept updated and closed out inline with business timelines

• Provide regular updates to project teams on local engagement and social value performance

• Update project web-based development pages on a quarterly basis, ensuring information is current and clearly communicated

• Support internal communications and social media teams with positive stories and impact content

• Track and manage spend against Social Value or Community Chest budget

• Identify and apply for match funding or grants to extend programme reach

Required skills & experience:

• Community engagement and social value delivery

• Experience in resident liaison or community roles

• Project and stakeholder management

• Clear written and verbal communication

• Event planning and facilitation

• Data collection, analysis and reporting

• Confident presenting to clients and stakeholders

• Use of Microsoft Office and reporting tools

• Ability to manage budgets and seek funding

• Self-motivated, adaptable and proactive

• Must be able to travel across sites and Hill Group head office (project/office locations cover Essex/Hertfordshire/Surrey)

What you’ll get:

• 26 days holiday

• Private healthcare and wellbeing platform

• Hill Incentive scheme and retail discounts

• Volunteering days and continuous learning opportunities

• A high-performing and supportive team culture

• competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

• Ambition – we set bold goals and support each other to exceed them

• Impact – we focus on delivering meaningful outcomes

• Agility – we move quickly, adapt confidently, and embrace change

• Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.