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Jobs / Customer Service Team Lead in Ireland
4 months ago
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TH
TTM Healthcare·4 months ago
4 months ago

Social Work Team Leader

Northwood, IrelandTemporaryMid · 2-5 yearsCustomer Service Team Lead

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About this role

Social Work Team Leader

Service: Intensive Family Support (IFS) – Safety & Welfare Team
Organisation: Tusla
Location: 1 Northwood Avenue, Northwood, Dublin 9 (D09 V2F7)
Contract Type: Temporary (Agency)
Hours: Full Time – 35 hours per week

Purpose of the Post

The Social Work Team Leader will provide professional leadership and management to a Social Work team within the Intensive Family Support (IFS) Safety & Welfare Team, ensuring the delivery of high‑quality, child‑centred services in line with Tusla policies, national practice frameworks, and statutory responsibilities.

Principal Duties and Responsibilities

  • Provide day‑to‑day operational management and professional supervision to social work staff
  • Ensure effective case management, risk assessment, and decision‑making in relation to child welfare and protection concerns
  • Support social workers in managing complex and high‑risk cases, promoting reflective and evidence‑based practice
  • Monitor and manage workload allocation, ensuring service priorities are met
  • Ensure compliance with Children First, relevant legislation, Tusla procedures, and national practice standards
  • Liaise with internal services and external agencies to support integrated service delivery
  • Contribute to service planning, reporting, audit, and quality improvement initiatives
  • Promote a positive team environment that supports professional development and best practice

Eligibility Criteria

Candidates must, on the latest date for receipt of applications:

  • Hold a recognised professional qualification in Social Work
  • Be registered on the Social Workers Register maintained by CORU
  • Have relevant post‑qualification experience, including experience in child protection and/or child welfare services
  • Demonstrate previous experience in a supervisory or team leadership role
  • Have a thorough knowledge of Tusla practice models, policies, and statutory functions
  • Demonstrate strong leadership, organisational, communication, and decision‑making skills

Informal Enquiries

Informal enquiries may be facilitated through the recruitment provider, where applicable.

Company

TH
TTM Healthcare
Northwood, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from TTM Healthcare's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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