Erhospitality·13 days ago
13 days ago
Spa Attendant | Heritage Awali
Sign up free to see how well your resume matches this role.
What you'll do
- Participate in all required training and apply the knowledge and standards acquired in daily operations.
- Maintain open communication with the Superior and promptly report any unusual matters, incidents or plans affecting the Spa area.
- Deliver efficient, attentive and high-quality service to guests, ensuring their comfort and well-being at all times.
- Handle guest complaints professionally and report them to the Superior for appropriate follow-up.
- Work closely with Spa Therapists to ensure continuity of care and guest well-being before, during and after treatments.
- Minimise wastage and ensure the responsible use of Spa supplies, products and materials.
- Strictly adhere to all health, safety, hygiene and operational procedures.
- Set up treatment rooms, laboratory, relaxation areas and other Spa facilities according to established standards and instructions.
- Reset and prepare treatment rooms to the required standards after each guest.
- Maintain the cleanliness, hygiene and proper condition of Spa facilities, treatment areas and equipment, and ensure specific cleaning and maintenance requirements are followed.
- Provide reception assistance in the absence of the Receptionist or Senior Therapist, ensuring continuity of guest service and Spa operations.
What they're looking for
- Basic theoritical knowledge (Form III level) and/or prior professional experience.
- 1 year working experience as Spa attendant or in Housekeeping.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Overview of the Role 🔍
The Spa Attendant supports the smooth operation of the Spa by ensuring high standards of cleanliness, hygiene, guest service and facility preparation, while assisting Spa Therapists and reception when required.
Key Responsibilities 📋
• Participate in all required training and apply the knowledge and standards acquired in daily operations.
• Maintain open communication with the Superior and promptly report any unusual matters, incidents or plans affecting the Spa area.
• Deliver efficient, attentive and high-quality service to guests, ensuring their comfort and well-being at all times.
• Handle guest complaints professionally and report them to the Superior for appropriate follow-up.
• Work closely with Spa Therapists to ensure continuity of care and guest well-being before, during and after treatments.
• Minimise wastage and ensure the responsible use of Spa supplies, products and materials.
• Strictly adhere to all health, safety, hygiene and operational procedures.
• Set up treatment rooms, laboratory, relaxation areas and other Spa facilities according to established standards and instructions.
• Reset and prepare treatment rooms to the required standards after each guest.
• Maintain the cleanliness, hygiene and proper condition of Spa facilities, treatment areas and equipment, and ensure specific cleaning and maintenance requirements are followed.
• Provide reception assistance in the absence of the Receptionist or Senior Therapist, ensuring continuity of guest service and Spa operations.
Ideal Candidate Profile 🎯
• Basic theoritical knowledge (Form III level) and/or prior professional experience.
• 1 year working experience as Spa attendant or in Housekeeping.
What's in it for you? 🎁
• Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
• 24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
• Pension Scheme – Enjoy a pension plan with company contributions for your future.
• Company Doctor Services – Free on-site medical consultations for your health needs.
• Performance Bonus – Earn a bonus for your hard work.
• Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.
• Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
• Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
• Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
• Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
• Learning & Development – Grow with training and development opportunities through our Training Academy.
Company
Erhospitality
Bel Ombre, Mauritius
Company facts come from this company's own listings. We only show what the postings themselves carry.