Sr. Customer Service Representative

We are recruiting a Sr. Customer Service Representative to support global commercial operations, focusing on quote-to-cash processes and service call management. The role involves managing customer requests and ensuring accurate order processing. Ideal for candidates with experience in customer service and order management.

Skills

• order management
• customer service
• order-to-cash process
• erp systems
• crm tools
• microsoft office
• quote-to-order process
• invoice management
• warranty management
• data validation
• master data management
• process improvement
• documentation
• training delivery
• problem solving
• stakeholder communication