Sr Engineer - Failure Analysis

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

It’s so rare in electronics industry that everything aligns to build the ideal conditions for outstanding work. Right now, at PMI, that’s exactly what’s happening. This is the driving force for our ambitious new vision: to replace cigarettes with a revolutionary portfolio of alternative products.

Join us and you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving testing problems that span the whole world: a smoke-free world.

Your ‘day to day’

You will be employed in Shenzhen under Philip Morris Electronics Shenzhen (PMES). PMES operates as a subsidiary of Philip Morris International, Inc. We are looking for a Senior Engineer, RCA for our Reliability Testing Team.

Responsibilities

• As champion to provide necessary technical advice to the factory/ external failure analysis team to categorize the failure, deliver a precise failure analysis report within timeframe to maintain the early field failure analysis operation.
• High level of collaboration and interaction with different department such as manufacturing, quality, product development, reverse logistic operations and supplier is necessary. Conclusion of the analysis work is summarized as 8D report for driving corrective/improvement action.
• Key player in failure analysis planning and setup at new product introduction phase such as deriving the fault tree, error code assignment, failure analysis data format and collection method.
• Maintaining the failure analysis database and analyze the trend data, providing necessary data and summary report to key stakeholder.
• Maintaining the defect tracking system and driving the team for on-time status update and closure.
• Identify and locate returned samples. Define efficient solution to perform investigation, e.g. define return route of sample, identify the most suitable party to perform analysis based on capability and lead time.
• Establish inspection remotely with field support.
  
  

Who we’re looking for

• Bachelor degree in Engineering or any related disciplines.
• Minimum 8 years of experience in consumer electronic engineering field and preferably focus on customer quality, market complaint and failure analysis field.
• Strong analytical and problem solving ability with desire to perform hands-on work or work with cross functional Subject Matter Expert which support remotely.
• Must possess excellent skills in analytical, problem solving and capable of performing tasks independently
• Understanding the physics of failures on consumer electronic product and determine associated risks
• Excellent communication skills in English, ability to seamlessly work with cross-functional teams and supplier between Europe & APAC
• Good knowledge and experience with electrical characterization tools and lab test equipment (oscilloscope, EDX ,SEM, spectrum analyzer, cross sectioning, X-ray, CT scan etc)
• Fact-based and result driven, Curiosity to dig out root cause and failure mechanism, self-learning and independent.
• Good reporting and presentation skill.
• Experience leveraging AI tools in daily workflows is considered a plus.

Our success depends on the talents who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the choice to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: deliver a smoke-free future.

PMI is an equal opportunity employer