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Jobs / Customer Support Trainer in United States of America
1 month ago
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Quest Diagnostics·1 month ago
1 month ago

Sr. Service Training Manager, Health Systems (Remote with Travel)

Secaucus, United States of AmericaFull-timeRemoteMid · 5-8 yearsCustomer Support Trainer

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Must-have skills for this role

  • training strategy
  • program design
  • business acumen
  • operational knowledge

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About this role

The Sr. Service Training Manager, Health Systems will architect and lead the national training strategy to drive commercial performance and service excellence within the Health Systems segment. The Sr. Manager will be responsible for designing, implementing, and measuring the impact of comprehensive training programs that enhance business acumen, operational knowledge, and client service skills across the enterprise. By collaborating with senior commercial and operational leadership, the Sr. Manager will act as a strategic partner to identify critical skill gaps and develop innovative learning solutions that directly contribute to business objectives, customer retention, and market growth.

This position is remote but will require travel (~50%) to meet with customers, train and work in the field with Sr. Customer Success Managers. A company car and gas card will be provided. 

Company

Quest Diagnostics
Secaucus, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Quest Diagnostics's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

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