Route Mobile·14 hours ago
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SRE Engineer
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About this role
Exciting opportunity for a SRE Engineer to provide L3 support for messaging products and ensure high availability of critical communications services. Key responsibilities include monitoring live products, managing cloud-based services, and coordinating with support teams. Ideal for candidates with technical support experience in messaging companies and expertise in API/messaging technologies.
Skills
- l3 technical support
- api management
- messaging product support
- aws
- cloud monitoring
- incident management
- change management
- api troubleshooting
- linux
- postgresql
- api tracing
- microservices architecture
- messaging technologies
- call flow analysis
- negotiation
- persuasive skills
- teamwork
- process creation
- escalation management
Company
Route Mobile
Hyderabad, India
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