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Jobs / Customer Service Team Lead in Canada
7 days ago
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Sundial·7 days ago
7 days ago

Store Supervisor

Canmore, CanadaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • supervisory experience
  • leadership
  • retail experience
  • communication

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About this role

Work Location

ACE Liquor Discounter Canmore

About the Role

About Ace Liquor

Ace Liquor Discounter has more than 130 locations in Alberta where you’ll find great selection, better prices, and friendly, knowledgeable staff. We stock wines from around the world, local and international beers, and specialty spirits at everyday low prices.

About The Opportunity

We’re looking for a motivated and dependable Store Supervisor to join our team. This role is ideal for someone who enjoys leading teams, supporting store operations, and creating an exceptional customer experience.

What You’ll Do

As a Store Supervisor, you help ensure the store operates efficiently and that customers receive friendly, knowledgeable service. Your key responsibilities include:

  • Lead and support team members to ensure excellent service and smooth operations.
  • Model professionalism, teamwork, and a strong ownership mindset.
  • Assist with product rollouts, promotions, and inventory management (ordering and receiving).
  • Verify IDs and ensure all sales follow Alberta liquor laws and company policies.
  • Support the store in meeting financial targets and following cash-handling procedures.
  • Maintain a clean, safe, and organized store environment.

What We’re Looking For

  • Minimum 1 year of retail experience.
  • Minimum 1 year of supervisory or leadership experience.
  • Valid ProServe Certification (or willingness to obtain)
  • Ability to lift up to 40 lbs and stand/walk for most of the shift
  • Strong communication, reliability, and teamwork skills
  • Comfortable working in a fast-paced environment with shifting priorities

Why You’ll Enjoy Working with Us

  • Opportunities for career growth and internal promotion
  • Hands-on training with product knowledge development
  • Supportive and inclusive team environment
  • Employee discounts on products across all banners
  • Flexible scheduling options

Our Commitment to Diversity & Inclusion

Ace Liquor is committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued and supported. We welcome applicants from all backgrounds, identities, and experiences.

Ready to Apply?

If this sounds like the right opportunity for you, we’d love to hear from you. Apply today!

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

Company

Sundial
Canmore, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from sundial's careers site·first seen 2 Sept 2026·last verified 8 Sept 2026·How we source jobs

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