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Jobs / Customer Service Team Lead in United States of America
1 hour agoBe an early applicant
Maersk·Other·1 hour ago
1 hour agoBe an early applicant

Supervisor, Operations - Shift D Wednesday- Saturday 5:00pm-3:30am

Stockton, United States of AmericaMid · 2-5 years

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About this role

Summary:

Supervises and coordinates the activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in the stockroom, warehouse, or yard by performing the following duties.

Responsibilities:

  • Reviews inbound appointment log and open order report each day in order to plan work activities.

  • Plans inbound and outbound schedules accordingly to meet customer metrics.

  • Determines staffing needs based on workload and schedules staff accordingly.

  • Assigns workers to specific duties based on workload and shipping schedules. 

  • Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates. 

  • Tracks productivity and qualifies performance by individual, function, and department.

  • Works with Inventory Control to ensure the highest level of inventory accuracy possible. 

  • Manages payroll of the department. 

  • Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.

  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.

  • Determines work procedures, prepares work schedules, and expedites workflow.

  • Issues written and oral instructions.

  • Ensures that proper safety procedures are followed.

  • Maintains harmony among workers and resolves grievances.

Supervisory Responsibilities:                               
Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:                           
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

SCHEDULE: 2nd Shift Wednesday - Saturday 5:00 PM - 3:30 AM

Company Benefits:     

  • Medical

  • Dental

  • Vision

  • 401k + Company Match 

  • Employee Assistance Program

  • Paid Time Off

  • Flexible Work Schedules (when possible)

  • And more!

 
Pay Range:     

   

$65,000-$70,304

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location.  The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.  

#INDEED

You must be authorized to work for any employer in the U.S. 

Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 

  

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com

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