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Jobs / Customer Service Team Lead in Australia
3 months ago
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Eurofins·3 months ago
3 months ago

Supervisor - Organics

Welshpool, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • gc p&t
  • gc-fid
  • gc-ms
  • lc-ms

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Apply faster with autofill FREEEurofins uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Receiving the daily priorities list and ensuring all analysis is done on time.
  • Checking spreadsheets, worklists and organising urgent samples to be analysed.
  • Conducting internal audits and responding to CAPAs raised.
  • Organising internal calibrations (of items such as pipettes, balances, timers and thermometers) to be carried out on a monthly basis.
  • Liaising with Analytical Service Managers about results checking and / repeating.
  • Helping troubleshoot instruments.
  • Training analysts with different tests.
  • Ensuring all staff members are performing QC as required.
  • Performing analysis, calculations and maintenance if applicable.
  • Monitoring and checking work of staff members in the section.
  • Conducting method development and verifications.

What they're looking for

  • Experience with GC P&T, GC-FID, GC-MS, LC-MS.
  • Minimum education level of a Diploma in Science, Laboratory Techniques or equivalent.
  • Relevant experience demonstrating competency and working in a similar capacity at another ISO17025 accredited laboratory.
  • General preference and comfort in technical environments.
  • Ability to build and structure business plans, submissions and initiatives.
  • Desire to continually learn and improve.
  • Ability to demonstrate strategic thinking and abstract reasoning skills.
  • Strong written and oral communication skills.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins Environment Testing Australia is an Environmental testing network of fully accredited laboratories. With a staff of over 300 our laboratories are located in Sydney, Melbourne, Perth, Brisbane and with Client Service Offices located in Adelaide, Darwin, Newcastle and Wollongong. We also operate field sampling services out of Melbourne and Sydney. We specialise in all areas of Environmental analysis, including Contaminated Soil, Sludge, Sediments, Leachate, Soil Vapour, Trade Waste Effluents, Sewage Effluents, Stack Emissions, Work Place Air, Ambient Air, Dust, Drinking Water, Surface Water run off, River & Stream Monitoring, Seawater, and Groundwater.

Job Description

Full time, permanent position based in Welshpool, WA for mid 2026 commencement.

Monday - Friday, 9am - 5pm.

An extra 1.5% superannuation rate paid on top of national standard super rate.

Reporting to the Business Unit Manager, this role will be accountable for but not limited to:

· Receiving the daily priorities list and ensuring all analysis is done on time.

· Checking spreadsheets, worklists and organising urgent samples to be analysed.

· Conducting internal audits and responding to CAPAs raised.

· Organising internal calibrations (of items such as pipettes, balances, timers and thermometers) to be carried out on a monthly basis.

· Liaising with Analytical Service Managers about results checking and / repeating.

· Helping troubleshoot instruments.

· Training analysts with different tests.

· Ensuring all staff members are performing QC as required.

· Performing analysis, calculations and maintenance if applicable.

· Monitoring and checking work of staff members in the section.

· Conducting method development and verifications.

Qualifications

To be successful in this role, the ideal candidate will obtain the following:

· Experience with GC P&T, GC-FID, GC-MS, LC-MS.

· Minimum education level of a Diploma in Science, Laboratory Techniques or equivalent.

· Relevant experience demonstrating competency and working in a similar capacity at another ISO17025 accredited laboratory.

· General preference and comfort in technical environments.

· Ability to build and structure business plans, submissions and initiatives.

· Desire to continually learn and improve.

· Ability to demonstrate strategic thinking and abstract reasoning skills.

· Strong written and oral communication skills.

Additional Information

We will be reviewing applications as they are received, so if you believe you are ready for this exciting, challenging and rewarding position please apply as soon as possible by submitting your cover letter and resume that outlines your interest and suitability for the position.

This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.

Company

Eurofins
Welshpool, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Eurofins's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

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