Supervisor, Senior Workplace Experience Specialist
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What you'll do
- Provide day-to-day leadership, coaching, and oversight of the onsite Workplace Experience team, ensuring consistent execution of workplace operations, employee programs, and service excellence.
- Support operations of workplace facilities, services, and employee experience programs while contributing to overall office efficiency by addressing evolving operational needs, ensuring a safe, organized, and welcoming environment for employees, visitors, and vendors.
- Oversee on-site programs such as catering, pantry services, and employee perks, including vendor coordination, scheduling, communications, and office calendars.
- Assist in planning and executing company-wide and local events while tracking and sharing feedback to evaluate participation, satisfaction, and overall impact, helping deliver engaging experiences that strengthen culture and connection.
- Build relationships with team members across the office to understand their needs, gather feedback, and identify opportunities to enhance the workplace experience.
- Oversee the onsite Workplace Experience team and cross-functional partners to ensure seamless building operations and in-office experiences.
What they're looking for
- A customer-focused mindset with the ability to communicate professionally with employees, visitors, vendors, and senior leaders.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
- Flexibility and adaptability in a fast-paced, evolving environment.
- Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook.
Nice to have
- Bachelor's degree is preferred.
- Managerial or leadership experience is a plus, but not required.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Supervisor, Senior Workplace Experience Specialist, you'll play a key role in shaping how our teams connect, collaborate, and thrive in our Boston Headquarters. You'll help bring our culture to life through thoughtful experiences, seamless operations, and a hospitality-driven approach that makes our workspace feel welcoming and inclusive. Working closely with cross-functional partners, you'll support workplace programs, onsite meetings & events, and daily building operations that elevate the employee experience. Your impact will be felt in the details, creating environments where teams can do their best work and feel connected to what we're building together.
What You'll Do As a Supervisor, Senior Workplace Experience Specialist
Provide day-to-day leadership, coaching, and oversight of the onsite Workplace Experience team, ensuring consistent execution of workplace operations, employee programs, and service excellence.
Support operations of workplace facilities, services, and employee experience programs while contributing to overall office efficiency by addressing evolving operational needs, ensuring a safe, organized, and welcoming environment for employees, visitors, and vendors.
Oversee on-site programs such as catering, pantry services, and employee perks, including vendor coordination, scheduling, communications, and office calendars.
Assist in planning and executing company-wide and local events while tracking and sharing feedback to evaluate participation, satisfaction, and overall impact, helping deliver engaging experiences that strengthen culture and connection.
Build relationships with team members across the office to understand their needs, gather feedback, and identify opportunities to enhance the workplace experience.
Oversee the onsite Workplace Experience team and cross-functional partners to ensure seamless building operations and in-office experiences.
What You'll Bring
Bachelor's degree is preferred.
Managerial or leadership experience is a plus, but not required.
A customer-focused mindset with the ability to communicate professionally with employees, visitors, vendors, and senior leaders.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
Flexibility and adaptability in a fast-paced, evolving environment.
Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook.
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Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
If this job posting does not include compensation information, this is due to a technical error that our team is working to resolve! We will repost this position with compensation information as soon as it is resolved. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Company
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