Supplier Quality Management Specialist

POSITION SUMMARY

• ​​ ​​The Supplier Quality Engineer develops, evaluates and improves the Vertiv product supplier base through quality system and product process audits. The Supplier Quality Engineer is responsible to maintain working relationships with suppliers to ensure the highest quality possible of purchased components / materials with a focus on continuous improvement. The Supplier Quality Engineer establishes quality targets and goals to include quality cost reduction, warranty reduction and overall supplier rating.  

RESPONSIBILITIES 

• Support determining the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
• ​Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities. 
• ​Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization. 
• ​Request and approve PPAP documents from suppliers 
• ​Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System 
• ​Present reports to organization regarding Quality performance.  Present status updates on various quality initiatives to business management. 
• ​Develop 8D and Customer reports on reported issues.  Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers.  
• ​Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution.  Ensure risk management plans are in place when issues are identified.   
• ​Create analytic reporting around warranty data for America’s LOB using Use Excel, SQL, and Power BI. 
• ​Support Warranty administration as needed. 
• ​Other duties as assigned 

QUALIFICATIONS

Minimum Job Qualifications: 

• ​​​​Bachelor’s degree required with 3-5 years of equivalent experience; or
• ASQ certification with 3-5 years of equivalent experience.  

Preferred Qualifications: 

• ​​​​​​Solid experience in a quality engineering environment. 
• ​Previous data analytics and reporting experience.  
• ​Data entry proficiency. 
• ​Ability to analyze current warranty claims and create improvement strategies. 

EDUCATION AND CERTIFICATIONS

• ​​​​​​Bachelor’s degree required with equivalent experience; or
• ASQ certification.

PHYSICAL REQUIREMENTS

• Medium Lifting (30 Ibs. – 45 Ibs.) to Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Periodic kneeling / crawling / stooping
• Periodic climbing (stairs, ladders)

ENVIRONMENTAL DEMANDS

• Noise Level (Standard manufacturing environment; hearing protection required in fabrication shop)
• Protective Equipment Required (earplugs, safety shoes, gloves, eyewear, etc.)
• Primarily office work
• Infrequent work outdoors at suppliers (no effective protection from weather)

TRAVEL TIME REQUIRED 

• 10%

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety.  Integrity.  Respect. Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.