[Support]: HRBP

Role Summary

Key Responsibilities

Employee Lifecycle Management

• Manage end-to-end employee lifecycle activities including onboarding, confirmations, transfers, promotions, and separations.
• Conduct joining formalities and ensure completion of onboarding documentation.
• Coordinate induction and orientation programs for new employees.
• Manage employee exits, clearance processes, and issuance of relieving documents.

HRMS & Employee Records Management

• Maintain employee records and HR documentation with accuracy and confidentiality.
• Manage employee data within HRMS (Keka or equivalent).
• Ensure timely updates of employee information, reporting structures, and organizational changes.
• Generate and maintain HR reports and dashboards.

Attendance & Leave Management

• Monitor attendance, leave records, and regularization requests.
• Perform daily attendance audits and coordinate with employees/managers for discrepancies.
• Manage leave balances and policy adherence.
• Maintain attendance and productivity tracking reports.

Payroll Support

• Prepare and validate monthly payroll inputs.
• Ensure timely submission and verification of payroll-related data.

Employee Documentation

• Prepare and issue employment-related letters including:
  • Appointment Letters
  • Confirmation Letters
  • Promotion Letters
  • Salary Revision Letters
  • Experience & Relieving Letters
  • Warning Notices and Disciplinary Communications
• Maintain employee personnel files and statutory records.

HR Compliance & Process Management

• Ensure adherence to company policies and HR processes.
• Support statutory compliance requirements and audits.
• Maintain HR trackers, SOPs, and process documentation.
• Assist in internal and external HR audits.

Employee Support & HR Helpdesk

• Address employee queries related to attendance, leave, HR policies, benefits, and HRMS.
• Provide timely support and resolution to employee concerns.
• Facilitate employee communication and awareness initiatives.

Reporting & Analytics

• Generate daily, weekly, and monthly HR reports.
• Track HR operational KPIs and process compliance.
• Support HR data analysis and management reporting requirements.

Required Skills & Competencies

Functional Skills

• HR Operations
• HRMS Administration (Keka preferred)
• Attendance & Leave Management
• Employee Documentation
• Payroll Inputs Coordination
• HR Compliance
• Employee Lifecycle Management
• HR Reporting & Analytics

Technical Skills

• Advanced MS Excel / Google Sheets
• HRMS Platforms (Keka preferred)
• Google Workspace / Microsoft Office
• HR Reporting & Dashboard Management

Behavioral Competencies

• Attention to Detail
• Strong Organizational Skills
• Confidentiality & Professional Ethics
• Process Orientation
• Problem Solving
• Communication & Interpersonal Skills
• Time Management
• Accountability & Ownership

Educational Qualification

• MBA / PGDM in Human Resources, Personnel Management, or related discipline.
• Graduation in any discipline with relevant HR Operations experience.

Success Metrics (KPIs)

• Attendance & Payroll Input Accuracy
• HR Documentation Accuracy & TAT
• Employee Query Resolution TAT
• HRMS Data Accuracy
• Onboarding & Exit Process Compliance
• Audit Compliance Score
• HR Process Adherence
• Reporting Accuracy & Timeliness

Preferred Experience

• Experience working in IT Services, Software Development, or Technology organizations.
• Hands-on experience with Keka HRMS.
• Exposure to payroll coordination, employee lifecycle management, and HR audits.
• Experience handling 200+ employee workforce operations.